Hi Diana,
Which ios device are you using? and which browser?
It still doesnt work in Safari for both my ipad (ios 12.4.8) and iphone (ios 13.6.1)
Hello,
What's the update?
Checked in safari as well in iPhone
and still it is working:
http://prntscr.com/u7egbu
But that's not helping here since our users, including me, are still facing the issue. Can you please check with the team or Alex?
I saw another similar thread long back: https://wplms.io/support/forums/topic/students-cant-upload-files-in-assignment-by-clicking-select-file/
and your team acknowledged that issue. what's the status?
I discussed this issue with Mr. Vibe and the shared screenshots are tested by him, not by me. In that thread, it was fixed with the CSS. And after clearing the cache, user found out that yes, it is working after adding that CSS
Yes, but again this is not going anywhere isn't it?
The reason I asked you to check with your team is, so that you can get your teammates to test too, in multiple ios devices, because now the issue is still there.
If it's only happening to just one user, then yes perhaps this is the user's issue, but many users are facing the same issue.
If it's only happening to one type of ios mobile, then yes, maybe that device is not compatible, but this is happening to many ios devices!
If it's happening for all select file buttons then yes, maybe this is safari issue or you can blame the users's finger, but for "Change Profile Picture" section, the select file button works in Safari!
This clearly shows that something is not right with the wplms, isn't?
Please take a look at this video. I've used the users' devices (5 of them, all with Safari) to show you the live action. https://www.screencast.com/t/h9Y3quJmFU05
It's made up of 5 different video capture:
1. Ipad (change profile)
2. Ipad for assignment
3. Ipad Mini
4. Iphone8
5. Iphone 10
Please please, get your teammates to try with different ios devices and safari browser, to replicate the issue, and look into this matter urgently.
Please share ios version to check. we've tested on ios 13.3
Iphone8: 13.6.1 (up to date)
Iphone 10: 13.6.1
Ipad: 12.4.8 (up to date)
Ipad mini: 9.3.5 (up to date)
Yes we are checking that on iphone its working as it should .checking on ipad
Hi Alex,
Many I know what's the status of this?
Hi,
It's been a week, can I have the update please??
Add following code in Customizer - custom css :
#plupload-upload-ui{min-width:290px;min-height:200px;}
the input box is located in the screen but in the middle left section and was not taking full width of the item. So it worked sometimes and sometimes it did not.
Hi Mr Vibe,
The code didn't work, but that give me hint on the exact element that's causing issue.
This is the solution that finally works for me.
#plupload-upload-ui .moxie-shim {
width: 100% !important;
height: 100% !important;
top: 0 !important;
left: 0 !important;
z-index: 2 !important;
}
.
