Home › Forums › Legacy Support › Support queries › Update Issues › Since update – multiple course issues
- This topic has 31 replies, 4 voices, and was last updated 4 years, 4 months ago by Diana.
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November 19, 2019 at 4:32 pm #234021bangBlockedHello, I have just had a full run through of the course and although I managed to complete it and test all units and quiz ... I had to refresh the page often in order for anything to happen. Firstly ... the quiz won't start. The loading animation just spins forever. That is until I refresh the screen. See here: http://sofaa-training.uk/vids/start-quiz.mp4 The timer doesn't look right either. Secondly ... there is no next unit button on quiz completion anymore. That is until I refresh the browser. See here: http://sofaa-training.uk/vids/Next-unit-button.mp4 Thirdly ... the course states that 100% has been completed when it hasn't. See here: http://sofaa-training.uk/vids/100-percent-completed.mp4 Could I please ask for assistance? Thank you!November 19, 2019 at 4:34 pm #234022bangBlockedThis reply has been marked as private.November 20, 2019 at 2:54 pm #234152Anshuman SahuKeymasterHi while we check this on your site please disable the react quizzes from wp-admin -> lms -> settings . To debug and check the issue we would also need your php server error log and also cpanel credentials or ftp credentials .Please share them in private reply .November 20, 2019 at 3:03 pm #234155bangBlockedThis reply has been marked as private.November 21, 2019 at 2:59 pm #234278Anshuman SahuKeymasterHi we found some bugs in the react quizzes. We have just fixed them and also added some improvements in it. Also there is not support for quiz fail pass shortcode in the react quizzes as of now . We are yet to fix it . Working on the bug fixes .November 21, 2019 at 3:20 pm #234283bangBlockedHello,
- Can you tell me in what current state the site has been left? I don't really understand what you have written. It is fixed but there are bugs?
"Also there is not support for quiz fail pass shortcode in the react quizzes as of now ."
So ... at the moment if they pass OR fail ... it doesn't display a message? Is that what you are saying?
- Is the site fixed and usable or am I awaiting a fix?
November 22, 2019 at 3:09 pm #234397Anshuman SahuKeymasterThere are multiple bugs . Some major bugs are fixed but we are yet to fix the bug with the quiz pass fail shortcode . ACtually now the quiz works on api and in api we do not have current user id which is why we would need to add the settings for this to add quiz pass and quiz fail message in order to show the correct message accordingly .November 22, 2019 at 3:12 pm #234398bangBlockedThank you for your response. I have understood that as I am still waiting for something to be fixed. Do you know when this may be? For example, if the person I am making this for say to me I need this live in a couple of weeks ... will I be able to do this? All I know is that before the theme update I didn't have these problems and now I do.November 23, 2019 at 8:36 am #234435Anshuman SahuKeymasterWell its the new react quizzes which have these issues . Update for these will be released on Monday. We are working on the fixes . We will need to add a setting to show fail message and pass message in the quiz setting to show to fix these . We are checking the issue with the next unit button and progress there as well. We are not having these issues at your end . However I checked the tick and progress trigger in the course status page .Its working : http://prntscr.com/q0x81k I also checked the issue with next quiz button not appearing :We have written the logic in a way :
if a user marks greater than passing score you set in quiz only then continue otherwise stop.
That is why you need to set one marks lesser than the expected passing marks in your quiz passing score settings.
Example: in a quiz, if you want to set 15 marks as passing marks then you would need to set 14 as passing marks.
Our problem is changing this logic is that there are many users who have set their passing scores according to the above logic and if we change it then they might need to update all of their quizzes.
November 23, 2019 at 3:02 pm #234479bangBlockedI see. So am I being told to set the passing score to a number lower? If react quizzes are a better option I would much rather use it. Shall I check in again mid week to see where we are with it?November 25, 2019 at 2:11 pm #234662Anshuman SahuKeymasterYes we released an update with couple of bug fixes in the react quizzes but the bug fix for passing score shortcode still has not fixed yet .November 27, 2019 at 10:10 am #234884bangBlockedDo you know when this may be?November 27, 2019 at 2:03 pm #234959Anshuman SahuKeymasterHi pushed the changes into your site regarding the fixes for react quizzes with quiz passing shortcode . Please check now .December 3, 2019 at 12:20 pm #235672bangBlockedThank you for pushing the changes through. Apologies it has taken a while for me to respond, been a busy few days. I will check and get back to you if any issues. Thank again!December 3, 2019 at 2:42 pm #235701Anshuman SahuKeymasterYes please update vibe course module plugin to version 3.9.7.2 -
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