Some users not receiving activation email

Home Forums Legacy Support Support queries Setup issues Some users not receiving activation email

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #73961
    dopritem
    Spectator
    Hello, some of our users do not receive emails for the activation, let's say around 40% of users. They do not receive it neither in inbox nor in spam box. Could you please check into it? Thanks, Antonio P.S. I dont receive emails when you reply topics, even if i checked the notify me box... same issue here?
    #73962
    dopritem
    Spectator
    This reply has been marked as private.
    #74123
    dopritem
    Spectator
    Hello, is there any news about this? Antonio
    #74334
    Anshuman Sahu
    Keymaster
    This seems to be connected to your hosting mailing services . If there has been some issue in the code then mail wont be sent at all . So please consult your webhost on this and ask them to check the mails which are not sent . You can also re-send mails to pending users from wp-admin -> users -> manage signups -> select the user and and click on email . refer : http://prntscr.com/ctmtpj
    #75910
    dopritem
    Spectator
    This could actually be a problem that buddypress has with some hosting services, and could be resolved by using SMTP sending option with an additional plugin like WP mail SMTP.
    #75949
    H.K. Latiyan
    Participant
    Let me know if the issue is resolved using WP mail SMTP.
    #188396
    milesmichaels
    Participant
    This reply has been marked as private.
    #188439
    Anshuman Sahu
    Keymaster
Viewing 8 posts - 1 through 8 (of 8 total)
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