theme update not prompting 2.1.1

[techcmantix]

my current theme version is 2.0.8 and wen i check (rechecked several times)for theme update in my dashboard ,nothing is prompted . it says my theme are up-to-date

[Anshuman Sahu]

Please refer : https://wplms.io/support/knowledge-base/auto-updating-wplms/ Make sure that you have provided themeforest Buyer api key and username in wp-admin -> wplms -> getting started . refer this tip to find Buyer api key : https://wplms.io/support/knowledge-base/how-to-find-buyer-api-key-in-themeforest/

[Privateer]

Hey, I follow this tutorial properly https://wplms.io/support/knowledge-base/auto-updating-wplms/ and able to auto update the last update version but not this version. I still not having prompt to update my WPLMS. My current version is 2.0.9.3 All plugins are updated to 2.1.1, except Vibe Course Module is 2.1.2 and WPLMS Customizer Plugin is 1.0 What else I can do?  

[Anshuman Sahu]

Please check if you have the correct api key and username entered in your setup wp-admin -> wplms --> getting started . Please also check if the server is able to ping vibethemes.com(contact host ) . Please note here that wplms created call to check updates one time a day .But when you click on check again button system is force to check updates .So,please goto your wp-admin-> dashboards -> updates screen try clicking on that Check again button three to four times to get the update . Check if any plugin which can block updates or any code that you might have added .

[Anshuman Sahu]

PS : please create your own topics for better assistance.

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