Unable to add Courses to Batch

Home Forums Legacy Support Support queries How-to & Troubleshooting Unable to add Courses to Batch

Viewing 15 posts - 1 through 15 (of 17 total)
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  • #362514
    a4da_326
    Spectator
    There are two issues am facing after migration site from WPLMS 3.9 to 4.0.. From the PWA frontend am not able to add courses to the batch i inspected things in console i got error that am not allowed to do this action. Please watch the video below: http://somup.com/cr10X0q7Jr Other is when i try to enroll in a batch after signing up for the course I have to click the Start Course button multiple times to get the course started for enrollment also i have to do this multiple times video is attached below... http://somup.com/cr10Xzq7dT I need help on this urgently...
    #362515
    a4da_326
    Spectator
    This reply has been marked as private.
    #362520
    Scott Lang
    Moderator
    Looks like you are using some third-party plugin causing this issue. Please deactivate third party plugin which is causing the issue. Also, make sure you have updated the vibebp and wplms_plugins as well with wplms-batches. Let us know if you are still facing any issues.
    #362553
    a4da_326
    Spectator
    This is just an casual reply which i wasn't expecting...Before writing to Support I tested everything and this is not from plugin and all the plugins and theme are updated. please test it throughly the errors are in console and let me know the WPLMS 4.0 and Batches plugin are too glitchy and have too many things not working other users are complaining about the on this forum as well. help me fix this urgently please...
    #362556
    a4da_326
    Spectator
    Also Please come with a proper technical response not the casual responses
    #362629
    Scott Lang
    Moderator
    We are unable to log in to the admin panel using the above credential. Getting password incorrect error Please check and update the new one. We need to check at your end. Let us if we can create a test course andbatch at your end too?
    #362648
    a4da_326
    Spectator
    I checked the credentials they are working i use them for login myself. Yes you can create test batch https://academy4dadev.wpengine.com/wp-admin/
    #362825
    Scott Lang
    Moderator
    Checking issue at your end as well as our.
    #362844
    a4da_326
    Spectator
    I resolved http://somup.com/cr10X0q7Jr this issue myself Need this resolved Asap so please look into this Other is when i try to enroll in a batch after signing up for the course I have to click the Start Course button multiple times to get the course started for enrollment also i have to do this multiple times video is attached below… http://somup.com/cr10Xzq7dT
    #362898
    Scott Lang
    Moderator
    Good to know that you have fixed the issue. When you click enroll batch button then in api hit performed which takes some time then page auto reloads. Thus user can enter in course after start button click. Let me know if we can close this thread. If you have any other issues please create a topic and let us know.
    #362975
    a4da_326
    Spectator
    https://www.youtube.com/watch?v=M0Yv1KNlQ48 its not the solution you provided see how smoothly the enroll and start course procedure goes in the video you post but in reality its not like that i have to click 2 times for enroll button to appear then after enrolling again tow times to get to course that a glitch which needs a solution urgently ...Issue is not resolved yet please get someone technically verse and this thread cannot be closed until issue is resolved...you have not even looked at the site issue yet and just a generalise response am not expecting that i want a proper solution i want this process to be as smooth as its shown in video...
    #363239
    a4da_326
    Spectator
    Its been 2 days and there has been not a single reply back on this issue..What kind of support is this ?? I mentioned this is urgent and nothing is working very dissapointed
    #363244
    Anshuman Sahu
    Keymaster
    Yes you are right we have to hit the start course button or simply reload the page after enrolling . We have to trigger button reload or simply reload the page on its own after reloading in upcoming update of wplms batch plugin .
    #363291
    a4da_326
    Spectator
    Are you even looking at what my issue is? what an answer this is im asking for solutions and these replies are so useless.. Please get someone senior and technically verse to help on this or this is the most useless support i experienced
    #363436
    Anshuman Sahu
    Keymaster
    This issue here : https://screencast-o-matic.com/watch/cr10X0V1Z9l its not a theme issue or any of its plugins the api hit made to server is calling .htaccess authentication , remove it and it will work . The start button click multiple times after enrolling has already been marked as bug and we are fixing it .
Viewing 15 posts - 1 through 15 (of 17 total)
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