Hi there.
today the next desaster: I can log in as a customer, but after that nothing works anymore:
https://www.screencast.com/t/SmthTFJoS7c
Whenever I try to reach courses or dashboard it stays empty and I get logged out.
Two days ago stuff was fine, butt you (support) did something with the elementor, I guess? (see Ticket for missing icons)
:-((((((((((((((((
Please help fast! I tried firefox and edge and cleaned cache - so thats not the problem.
Best, Daniela
This reply has been marked as private.
Hi,
Please provide an customer account credential so that I can check the issue, as I am unable to create one from here https://prntscr.com/12kn7zb
Also please try once disabling global login as you are using buddypress on single page. then check if the issue resolves.
And set default user role to student from settings>>general https://prnt.sc/12kngt1
As the site is live I am not doing any changes on your site and asking you to do it.
This reply has been marked as private.
Hi,
I do not find any user account with testuser12 username.
https://prntscr.com/12m0lwc
So provide me a customer account username and password to replicate the issue on your site.
And as you are on a multisite so you can set default user role like this->
Go to “My Sites” –> “Network Admin” –> “Sites” –> “All Sites” and select “Edit” on the site that you want to set the default role for, then click
“Settings”. Scroll down and you should see “Default Role”. Set the role to 'student' and save.then try registering on checkout page, buying a course and then try to login with new credential.
This reply has been marked as private.
This reply has been marked as private.
This reply has been marked as private.
This reply has been marked as private.
This reply has been marked as private.
Hi,
This is strange that students are not able to goto dashboard section on your site even settings are correct.
I am not able to see all the plugins on your site. Can you provide main site credentials in private reply to check the plugins.
https://drive.google.com/file/d/1FgR0nC5lpXYQnThusPt53OEn0lEYixX7/view
This reply has been marked as private.
This reply has been marked as private.
HI,
Please chek your site now.
dasgboard section is now accessible for all users.
https://drive.google.com/file/d/12_VW5wqlLh1f3H8qimMKc1z-yGQu68yS/view
I have added the login shortcodes in app page editing it with elementor because I was not able to edit in wordpress editor.
To display pwa section in full page edit the App page in back-end click on move to wordpress editor button and then add [vibebp_login] and [vibebp_profile] shortcode.
https://prntscr.com/12r38rr
This reply has been marked as private.
.
