User can't edit profile

Home Forums Legacy Support Support queries How-to & Troubleshooting User can't edit profile

Viewing 10 posts - 16 through 25 (of 25 total)
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  • #111300
    birdybirdbird
    Participant
    Done :)
    #111442
    H.K. Latiyan
    Participant
    This reply has been marked as private.
    #111556
    birdybirdbird
    Participant
    Thanks. This is where things get confusing... I don't have any caching on my website! I installed WP Super Cache and hit 'delete' but it said nothing was cached. My sysadmin says there's no caching on the server. I have the plugin Redirection installed and tried deactivating that, but that made no difference. I wonder if this is related to another issue I have with permalinks not working on my events pages after editing events? Thread here https://wplms.io/support/forums/topic/problem-with-eventon/
    #111682
    H.K. Latiyan
    Participant
    Hi.. I checked your website and found out that your wplms theme is at 2.6.1 version and your plugins are at 2.8 versions. This incompatibility between theme and plugins can also cause such issues. Please update your theme also to 2.8 version. Let me know if this helps.
    #111723
    birdybirdbird
    Participant
    Update-core says that all themes are up to date. I had to uninstall Envato Market as it was stopping the dashboard working. What's the next step? Thank you!
    #111799
    H.K. Latiyan
    Participant
    No your theme is not updated, your wplms theme version is 2.6.1 version but the latest version is 2.8 version. You can refer these tips to update the theme: 1) https://vibethemes.com/documentation/wplms/knowledge-base/auto-updating-wplms/ 2) https://vibethemes.com/documentation/wplms/knowledge-base/manually-updating-wplms/
    #111892
    birdybirdbird
    Participant
    arrgghhh I don't know what to do now. I have manually updated the theme using the latest files downloaded from Theme Forest but it's still showing as 2.6.1 and the problem is still there. I *really* need this fixed! Is there any news on the Envato plugin being fixed so I can use the automatic updater?
    #111927
    H.K. Latiyan
    Participant
    In the themeforest there is the latest 2.8 version and not the 2.6.1 version. After downloading the theme you can check its version, and then replace the files through your ftp.
    #112061
    birdybirdbird
    Participant
    Hello! So I finally managed to upgrade to 2.8. Hurrah! However... the original problem still persists. What are the next steps? Thanks :)
    #112212
    H.K. Latiyan
    Participant
    This reply has been marked as private.
Viewing 10 posts - 16 through 25 (of 25 total)
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