All the video tutorials available here:
https://www.youtube.com/playlist?list=PL8n4TGA_rwD_5jqsgXIxXOk1H6ar-SVCV
All the articles posted here:
https://wplms.io/support/article-categories/4-0/
And we can see your created topics on which we are posting responses
One thing you should always check which is update log:
https://wplms.io/support/knowledge-base/4-0-6/
To know which issues are resolved. These are issues reported by users like you
We have updated versions installed and whenever someone reports something, we do check first on our setup and if the issues replicate, we always inform our users that yes, you are right it is an issue. So there is no need to pay someone because here we work for theme support not site-specific support.
In case, users unable to follow any step, you can ask for screen recording or screenshots.
We are trying our best to assist you ...:D