Home › Forums › Legacy Support › Support queries › Other issues › Wp total cache issue
- This topic has 17 replies, 3 voices, and was last updated 7 years, 9 months ago by Yonimn.
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July 12, 2016 at 10:49 am #57872YonimnParticipantHi guys, Arfter the recent update I've installed WPTC and did exactly as your video tutorial said. The performance improvment is huge but it caused a problem: Can't upload files to media (FFE). can't uploud file in group (buddydrive). I turned off W3TC and the file upload came back to normal. What can I do in order to use this plugin and not have it break anything? Thanks! and keep up the great work on WPMS JonathanJuly 12, 2016 at 1:42 pm #57969H.K. LatiyanParticipantI am unable to replicate the issue on my test setup. Please share the site url and the admin credentials with us to check this issue on your site.July 13, 2016 at 12:43 pm #58171YonimnParticipantHi, www.safa1.co.il user: yonimn pass: effectiv13 If you could let me know a couple of minutes before you enter the admin I would appreciate it a lot. my email: [email protected] or: [email protected] Many thanks! JonathanJuly 14, 2016 at 12:27 pm #58375Anshuman SahuKeymasterOkay i checked your site there was a js which was causing the issue . Seems like html format also got copied when you copied this script and pasted in your site . refer : http://prntscr.com/bsstulJuly 14, 2016 at 2:37 pm #58423YonimnParticipantHi, Thanks for your response. I could'nt find the code you reffered me to. Is this the one in the box for the google analitycs code? if yes I didnt find it there. I deleted any code not for analytics and the problem is still there. can you please tell me where to find this script? Thank! JonathanJuly 15, 2016 at 12:05 pm #58601Anshuman SahuKeymasterI corrected that code yesterday while i took that screenshot . It was in your wp-admin -> wplms -> footer -> google analytics script. I again checked your site but was not able to find any issues . Check video in private reply .July 15, 2016 at 12:07 pm #58602Anshuman SahuKeymasterJuly 18, 2016 at 10:23 am #58961YonimnParticipantHi Alex, Thanks but the problem is still there - we cant upload media files to the units. please see short vid here: http://screencast-o-matic.com/watch/cDiF6qiAdi Many thanks JonathanJuly 18, 2016 at 1:03 pm #59004Anshuman SahuKeymasterOkay i checked your site and disabled the caching and it fixed the issue .check video in private reply. the issue is that sometimes many of the important scripts does not loads completely due to page and browser caching . Please try enabling the caching plugin but disable the page and browser cache and use the object caching .July 18, 2016 at 1:04 pm #59005July 22, 2016 at 3:18 am #59744YonimnParticipantHi Alex, Suddenly the page builder stopped working, see vid: http://screencast-o-matic.com/watch/cDi3eIikuD it's a new problem and the only things we changed is what we talked about on this thread. Thanks, JonathanJuly 22, 2016 at 1:29 pm #59917Anshuman SahuKeymasterOkay i checked your site and found that there are some scripts that are not loading in your edit page in back end and that is causing a js error in your edit page . Please check screenshots in private reply . Please check if the pages or scripts are still cached from the server also . Please try switching back to default theme and check if the issue is resolved or not . Also check if the issue is appearing in the default 2015 theme .(try setting a featured image in 2015 theme page ) .July 22, 2016 at 1:30 pm #59918Anshuman SahuKeymasterOur site : http://prnt.sc/bw4rwj Your site : http://prnt.sc/bw4stgJuly 24, 2016 at 10:58 am #60173YonimnParticipantHi Alex, My site is live with 10K users, will switching to the default theme have an ireversable effects? can I switch back after this and everything will be the same? (styles, css etc.) Regarding server cache, I'm not sure how to do that, I have cPanel (linux server). If you can throw me in the right direction I will really appreciate it. Thanks JonathanJuly 25, 2016 at 12:30 pm #60352Anshuman SahuKeymasterWell if you switch themes your widgets and menus may get reset due to default wordpress behaviour. In that case you can create a replica(staging) of your site . refer : https://wplms.io/support/forums/topic/how-to-create-wp-staging-environment/ and can perform all test on this staging site .
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