Wp total cache issue

Home Forums Legacy Support Support queries Other issues Wp total cache issue

Viewing 15 posts - 1 through 15 (of 18 total)
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  • #57872
    Yonimn
    Participant
    Hi guys, Arfter the recent update I've installed WPTC and did exactly as your video tutorial said. The performance improvment is huge but it caused a problem: Can't upload files to media (FFE). can't uploud file in group (buddydrive). I turned off W3TC and the file upload came back to normal. What can I do in order to use this plugin and not have it break anything? Thanks! and keep up the great work on WPMS Jonathan
    #57969
    H.K. Latiyan
    Participant
    I am unable to replicate the issue on my test setup. Please share the site url and the admin credentials with us to check this issue on your site.
    #58171
    Yonimn
    Participant
    Hi, www.safa1.co.il user: yonimn pass: effectiv13 If you could let me know a couple of minutes before you enter the admin I would appreciate it a lot. my email: [email protected] or: [email protected] Many thanks! Jonathan
    #58375
    Anshuman Sahu
    Keymaster
    Okay i checked your site there was a js which was causing the issue . Seems like html format also got copied when you copied this script and pasted in your site . refer : http://prntscr.com/bsstul
    #58423
    Yonimn
    Participant
    Hi, Thanks for your response. I could'nt find the code you reffered me to. Is this the one in the box for the google analitycs code? if yes I didnt find it there. I deleted any code not for analytics and the problem is still there. can you please tell me where to find this script? Thank! Jonathan
    #58601
    Anshuman Sahu
    Keymaster
    I corrected that code yesterday while i took that screenshot . It was in your wp-admin -> wplms -> footer -> google analytics script. I again checked your site but was not able to find any issues . Check video in private reply .
    #58602
    Anshuman Sahu
    Keymaster
    #58961
    Yonimn
    Participant
    Hi Alex, Thanks but the problem is still there - we cant upload media files to the units. please see short vid here: http://screencast-o-matic.com/watch/cDiF6qiAdi Many thanks Jonathan
    #59004
    Anshuman Sahu
    Keymaster
    Okay i checked your site and disabled the caching and it fixed the issue .check video in private reply. the issue is that sometimes many of the important scripts does not loads completely due to page and browser caching . Please try enabling the caching plugin but disable the page and browser cache and use the object caching .
    #59005
    Anshuman Sahu
    Keymaster
    #59744
    Yonimn
    Participant
    Hi Alex, Suddenly the page builder stopped working, see vid: http://screencast-o-matic.com/watch/cDi3eIikuD it's a new problem and the only things we changed is what we talked about on this thread. Thanks, Jonathan
    #59917
    Anshuman Sahu
    Keymaster
    Okay i checked your site and found that there are some scripts that are not loading in your edit page in back end and that is causing a js error in your edit page . Please check screenshots in private reply . Please check if the pages or scripts are still cached from the server also . Please try switching back to default theme and check if the issue is resolved or not . Also check if the issue is appearing in the default 2015 theme .(try setting a featured image in 2015 theme page ) .
    #59918
    Anshuman Sahu
    Keymaster
    Our site : http://prnt.sc/bw4rwj Your site : http://prnt.sc/bw4stg
    #60173
    Yonimn
    Participant
    Hi Alex, My site is live with 10K users, will switching to the default theme have an ireversable effects? can I switch back after this and everything will be the same? (styles, css etc.) Regarding server cache, I'm not sure how to do that, I have cPanel (linux server). If you can throw me in the right direction I will really appreciate it. Thanks Jonathan
    #60352
    Anshuman Sahu
    Keymaster
    Well if you switch themes your widgets and menus may get reset due to default wordpress behaviour. In that case you can create a replica(staging) of your site . refer : https://wplms.io/support/forums/topic/how-to-create-wp-staging-environment/ and can perform all test on this staging site .
Viewing 15 posts - 1 through 15 (of 18 total)
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