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App does not work on ipad, iphone, safari, rejected on app store

Viewing 13 posts - 31 through 43 (of 43 total)
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  • #47828

    Danilo
    Participant

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    This reply has been marked as private.
    #50649

    Danilo
    Participant

    I have been waiting for a response from you for several weeks and I am still the same, I sent you the proof that you asked for and you have not said anything, it is a lousy support

    #51217

    Danilo
    Participant

    Please help me

    #51295

    WPLMS
    Keymaster

    I think we can only resolve this via team viewer. When you see my message ping me on Facebook.com/vibethemes

    #51733

    Danilo
    Participant

    I did it but I have no answer from you yet, I keep waiting for you to see my message on Facebook

    #52191

    WPLMS
    Keymaster

    I see that you’ve been struggling with the iOS app for quite some time. The ionic serve is working correctly which means the app source is correct.
    Now the issue seems to be with Cordova packages for IOS and your app and appstore, technically this lies outside the scope of support for the app, unless you order a customisation package from us wherein you can specifically mention to upload app on ios app store.
    Issues like these are very common in Ionic and you can get help from Ionic forum on the issues you’re facing as well. https://forum.ionicframework.com/

    I will try my best to help you out, but issues like these are connected to Ionic setup, not exactly to the app source and they’re very specific to the setup.

    Is the app not compiling or reject by Apple appstore ?

    Not compiling :
    1. Try disabling Google login in your app.
    2. Disable Ionic bar code scanner
    3. Disable Push notifications

    Now compile and upload.


    If App was rejected what was the reason they mentioned for the app rejection.

    #53005

    Danilo
    Participant

    Now go through all the steps, disable google login, disable notifications and follow the problem. the application does not show anything in safari but in chrome it is displayed perfectly. How should I disable the ionic bar? in which file?

    #53015

    WPLMS
    Keymaster

    Ionic Serve is working correctly, but Ionic build is not working correctly. Cordova does not execute in the browser, Ionic build uses Cordova which runs on your phone.
    The issue is most likely in cordova packages.
    Ionic cordova plugins , to list down the plugin list.
    Also note, for building iOS apps, you now need the inAppBrowser version 3.2.0 from 30th April’20
    I updated doc here https://gist.github.com/MrVibe/3beb7c429d34eb55f0bc64c4ddbda816

    #53027

    Danilo
    Participant

    Ready I update inAppBrowser and nothing 🤣

    Pelease check my ionic info and plugins, thanks

     

    drive.google.com/folderview?id=1-f1YM8NzmqSN9QVVr6cgAIkGW84499fD

     

    I make vídeo of problem with safari

    #53151

    Danilo
    Participant

    Please help, i Need my app ready

    #53377

    WPLMS
    Keymaster

    Share your config.ts I will share ipa file with you.

    #53382

    WPLMS
    Keymaster

    Checked the packages they all seem fine. Last week another user was facing same but he corrected it himself. So, it really is a case to case issue and we’re unable to help in setting up Ionic. All I can do is generate the ipa file for you and share it with you that the app should work.

    #57029

    WPLMS
    Keymaster
Viewing 13 posts - 31 through 43 (of 43 total)
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