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Issue: Violation of Device and Network Abuse policy

This topic contains 19 replies, has 3 voices, and was last updated by  Harry 1 month, 3 weeks ago.

Viewing 20 posts - 1 through 20 (of 20 total)
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  • #25639

    dale c
    Participant
    What do i do ?

    Publishing status: Rejected

    After review, your app has been rejected and wasn’t published due to a policy violation. If you submitted an update, the previous version of your app is still available on Google Play.
    Reasons of violation
    Issue: Violation of Device and Network Abuse policy
    We don’t allow apps that interfere with, disrupt, damage, or access in an unauthorized manner the user’s device, other devices or computers, servers, networks, application programming interfaces (APIs), or services, including but not limited to other apps on the device, any Google service, or an authorized carrier’s network.

    Your app shouldn’t access or use the service or API in a manner that violates its terms of service. For example, your app shouldn’t download, monetize, or access YouTube videos in a way that violates the YouTube Terms of Service.

    Next steps: Submit your app for another review
    1.Read through the Device and Network Abuse policy and make appropriate changes to your app.
    2.Make sure that your app is compliant with all other Developer Program Policies. Additional enforcement could occur if there are further policy violations.
    3.Sign in to your Play Console and submit the update to your app.
    #25713

    Harry
    Moderator
    #26625

    dale c
    Participant
    #26626

    dale c
    Participant

    please tell me what to do to get this app to market ??? why do you take soo long ???

     

    #26645

    Harry
    Moderator

    Hey
    you have uploaded the unsigned apk file this file will not be uploaded in play store
    If this unsigned apk will be generated then after that you should done these command
    jarsigner -verbose -sigalg SHA1withRSA -digestalg SHA1 -keystore prjoectname.keystore android-release-unsigned.apk projectname

    C:\Users\99fus\AppData\Local\Android\sdk\build-tools\26.0.2\zipalign.exe  -v 4 android-release-unsigned.apk Ideducation.apk
    Reffer this:http://prntscr.com/o37rfd

    if you uploaded the debug app and unsigned.apk file in playstore then it can’t be uploaded

    #26658

    dale c
    Participant

    i have attached apk on dropbox .

    I looked at your stackflow link but i still dont know what to do about the youtube links ???

    #26692

    Harry
    Moderator

    Hey
    you have send the unsigned apk file: http://prntscr.com/o3pf7s
    I just tell you to generate .apk file this is not the right file to upload on  android playstore.

    This file will generate through this command “ionic cordova build –release android ” right?
    after that you should generate the keytool for your app and this keytool will help you to generate the final apk file

    #26701

    dale c
    Participant

    oh sorry here is the actual apk i created

    #26702

    dale c
    Participant

    please look at link

    #26726

    Harry
    Moderator

    Hi
    the google play console gives error because of version so please update the version: go to config.xml in your project folder and update the version

    After that go to playstore console and upload apk in beta mode then after review push into production.http://prntscr.com/o3uk9y http://prntscr.com/o3uf3x

    #26727

    dale c
    Participant

    http://prntscr.com/o3v5gk

    Which version ?

    and to what number ?

    then should redo the key and or just the last step that is creating the new apk

    #26728

    dale c
    Participant

    there are two versions

    ?xml version=’1.0′ encoding=’utf-8′?>
    widget id=”com.learnbook.lb” version=”0.0.2″
    </div>

    #26760

    dale c
    Participant

    please answer with details.
    will the problem above be solved ? what about the youtube not pausing on background , is it something to do with the version of inappbrowser plugin i installed on ionic

     

    #26810

    Harry
    Moderator

    Hey
    Update this version http://prntscr.com/o4b92z
    For video try this

    [iframevideo]<iframe src=’URL OF WP-MEDIA’ width=’560′ height=’315′ frameborder=’0′ allowfullscreen=”>

    </iframe>[/iframevideo]
    Also make sure your unit type is set to video.
    #26879

    dale c
    Participant

    i have version 0.0.2 already

    where must i enter code of iframe

     

    please explain in full as to why im getting this error and how to solve it

    #27015

    Harry
    Moderator

    Hey
    this error occur because of version confliction means if your app current version will be 0.0.2 then other if you want to update your app in google play store then you should update this version like 0.0.4.
    like if you want to upload a video then upload that video in media drive:http://prntscr.com/o5tdlq
    here is the link this link is used in src http://prntscr.com/o5te09
    <“>[iframevideo]<iframe src=’link with wp-media’ width=’560′ height=’315′ frameborder=’0′ allowfullscreen=”>
    </iframe>[/iframevideo] Also make sure your unit type is set to video.

     

    #27096

    dale c
    Participant

    Please solve the initial problem above with the policy violation . there was something about youtube video is playing on the background , which violates app store youtube policy , It must be paused  when phone is idle or user is using another app ( it must not play in the background) thats what i gathered from research

     

    please explain in full

    #27152

    Justin Showlay
    Participant

    Well we are not doing any kind of privacy or policy violation with our app .

    We are opening the videos embedded using youtube or vimeo using iframes in app which you can clearly see in this code :

    http://prntscr.com/o6gnnc

    there is no code written to download any kind of file except the images (we cache the images loaded in app to load the app faster ) .

    Please show our reply to google app review team .This should be definitely some kind of mistake from their end

     

    #27317

    dale c
    Participant

    could it be a problem with the inappbrowser version im using with ionic ?

    #27327

    Harry
    Moderator

    i recommend to download this version of in-app browser plugin
    cordova plugin add [email protected]

     

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