Certificate doesn't appear in my profile

Home Forums Legacy Support Support queries Other issues Certificate doesn't appear in my profile

Viewing 15 posts - 16 through 30 (of 52 total)
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  • #208353
    tripialebox
    Participant
    I will create a user for you to check from the inside, so that we can resolve this faster
    #208400
    Mk
    Moderator
    Thanks, Please reply with user credentials after checking.
    #208411
    tripialebox
    Participant
    This reply has been marked as private.
    #208643
    tripialebox
    Participant
    Any news?
    #208657
    Mk
    Moderator
    Please check GD image library is active or not. Refer : https://www.php.net/manual/en/book.image.php   Also share php error log for any process and with error details like which error and on which page.    
    #208660
    tripialebox
    Participant
    but did you check all my other issues? And could you help me in checking also the GD image library please?
    #208664
    tripialebox
    Participant
    https://prnt.sc/nmuzdl In any case this is the only error I get
    #208728
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    #208825
    tripialebox
    Participant
    This reply has been marked as private.
    #208841
    tripialebox
    Participant
    Just a reminder, I need you to help me fix:
    • when I click on the 'Achievements' tab on the profile page, the page freezes
    • when I click on 'Finish Course' after finishing the course the page freezes
    • even if I have set the course duration to 9999 days, on the course page it says '27 years' and not 'Unlimited Access'
    • the 'Print' button on the certificate doesn't work, it redirects me to a blank page 'about:blank'
    Thank you very much
    #208921
    Mk
    Moderator
    For freezes issue I checked by clicking on achievement tab it did not freeze. But On finish course it seems like it freezes. I will have to check it on backend code. kindly share ftp credentials too in private reply. Refer : https://screencast-o-matic.com/watch/cqhI28ZREO
    even if I have set the course duration to 9999 days, on the course page it says '27 years' and not 'Unlimited Access'
    This issue has been fixed, please update plugins to latest version.
    #208928
    tripialebox
    Participant
    This reply has been marked as private.
    #208995
    Mk
    Moderator
    For freezing issue, I can suggest you one thing -- please increase memory limit also reply how much it is?
    #208999
    Mk
    Moderator
    This reply has been marked as private.
    #209002
    tripialebox
    Participant
    Now it says 40mb. Where should I change it?
Viewing 15 posts - 16 through 30 (of 52 total)
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