Page Builder WP Editor Not Saving – WPLMS WordPress LMS Documentation

This topic has 37 replies, 9 voices, and was last updated 8 years, 5 months ago by IR123.

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October 22, 2015 at 1:02 am #4090

RecTherapyCEUs
Participant

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To Whom It May Concern,

A few weeks back we began to have issues updating our pages using Page Builder. Every time we save and update the page after making changes to the content, the changes never stick. It is as if the page builder is no longer responsive to being edited. I have attached screen shots of what I see when looking at page builder. Hopefully these help. The particular page we are trying to update is our homepage as one of our links is not working correctly. Please help us fix the page builder issue as this affects our business :/
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October 22, 2015 at 9:25 am #4132

tenillexp
Participant

I think I am having the same issue. I've only just installed this theme and this problem has been there from the start.

October 23, 2015 at 7:29 am #4291

sandy
Member

Can you please try deactivating Yoast SEO plugin (if installed) and check. There is one known issue with Yoast SEO plugin. If this does not help, try deactivating all third party plugins and check.

October 23, 2015 at 10:32 am #4357

tenillexp
Participant

I don't have Yoast SEO on there and I deactivated all other third party plug ins and tried and still have the same issue. Please help!

October 23, 2015 at 10:40 am #4366

sandy
Member

Can you please share your site url with admin credentials to check the issue. Also make sure to set it as a private reply.

October 23, 2015 at 10:48 am #4370

tenillexp
Participant

The log in URL is http://dogmattersacademy.com/wp-admin/ Username: dogacad Password: oB0moKyfParr

October 23, 2015 at 11:34 am #4397

tenillexp
Participant

When I make a change in Page Builder, it sits there forever saying it is saving and it never actually saves.

October 23, 2015 at 11:58 am #4406

RecTherapyCEUs
Participant

I have tried deactivating/reactivating all plugins and it still did not fix the issue. I have created an admin account for you: Username: collins Password: testtest Thank you for your help in diagnosing the issue!

October 24, 2015 at 2:31 am #4616

tenillexp
Participant

Any progress on this?

October 24, 2015 at 1:46 pm #4747

Anshuman Sahu
Keymaster

We checked your site and found that the save page ajax call is returning a 404 server error . and is not able to found this url : http://dogmattersacademy.com/wp-admin/admin-ajax.php Please contact your webhost on this . refer : http://prntscr.com/8us2jo

October 27, 2015 at 11:18 pm #5423

IR123
Participant

Hello Vibe Team ! :-D I am having the same issue : I checked with my hosting provider and everything should work fine. They are suggesting me to check with you guys to see if there is any news on this. Is there another way to modify pages built with the Page Builder ? Thanks for your help, I appreciate ! :-) Ian

October 28, 2015 at 1:20 pm #5601

Anshuman Sahu
Keymaster

Can you please share your site url with admin credentials to check the issue.

Also make sure to set it as a private reply.

October 28, 2015 at 3:06 pm #5635

IR123
Participant

http://www.ianrenaud.com/instazen/wp-admin/ User : Ian Pass : ian123 Thanks for your help, I appreciate ! :-D

October 29, 2015 at 5:02 am #5706

Jasper
Spectator

Hello Vibe Team ! I am having the same issue.... there is no option available to edit in wp editor and when i save the changes in page builder it redirects to edit.php and not saving any changes made in the page builder...?? Is there any way to create page other than page builder? And I use WPLMS SELL QUIZ and Paid Memberships Pro....the PMPro Membership field in the quiz is not saving the value Site credentials http://coursee.co admin:courseeadmin password:password Thanks ! coursee

October 29, 2015 at 2:27 pm #5881

Anshuman Sahu
Keymaster

Hi Ian, We checked your site and found that your site does not have wplms theme installed . Hi coursee, We also checked your site and it seems your theme and plugins are outdated . Please update your theme all its plugins to lates and also deactivating the third party plugins .
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