WPMLS Chat question

[paolozennaro]

Hi, thi is a pre-sale question! The Wplms Chat could be applied on the courses. How it works? can all students of the course partecipate in the same chat, like a classroom? I suppose that each course has separate chat, right? How is the layout? it's a popup/modal in the bottom of the page? Is it open in a new page? Where can I see a demo? Or screenshot/video? I saw the video in the WPLMS Chat page but this video are for installing it! Waiting for your reply, regards.

[Scott Lang]

Sorry for the late reply. Already replied,I think there is some posting issue so my reply did not get posted before. if you have migrated your site to 4.x then refer to this article https://wplms.io/support/knowledge-base/setting-up-firebase-live-chat/ And if you still using 3.x refer this https://wplms.io/support/knowledge-base/setting-up-firebase-live-chat/

[paolozennaro]

Hi, there are the same link!

[Scott Lang]

Ok if you are still using 3.x then you have to refer this doc https://wplms.io/downloads/wplms-chat/

[paolozennaro]

Thank you, I have already followed this video several times. Each user who enters the course has a separate chat. As you can see from the screenshot https://unitremestre.it/Screenshot.png in course 1087 2 chats have been created, by 2 users. Whereas there should only be one chat! Also, users when opening the chat must start the chat as 'no previous chat is detected'. In firebase I use the configuration that the plugin notice after the 'firebase regenetion': { "rules": { ".read": "auth != null", ".write":"auth != null", "notifications":{ ".indexOn":["status"] }, "users":{ "$uid":{ "chats":{ ".indexOn":["lastUpdated"] } } } } } In Console (Firefox) I have this error: Error during service worker registration: DOMException: The operation is insecure. wplms_chat.js 1:1392059 Any idea on how make works correctly the chat? Thank you! Luca

[paolozennaro]

I've follow, and follow your video. The chat not works, and now in console I've a lot of errors: https://unitremestre.it/errors.png How fix all this? Do you need accesso to admin? Can you give me an email to sign-up in? thank

[Scott Lang]

Please share your admin credential in a private reply. Also if you have any related video please share with us too.

[paolozennaro]

Hi Scott, we have a double issue! I reply with credential at the other issue: https://wplms.io/support/forums/topic/chat-not-working-2/! Thank, Luca

[Scott Lang]

Hi, Replied here https://wplms.io/support/forums/topic/chat-not-working-2/ Yes currently to support in 3.x chat has some issue we have been already added the trello card here https://trello.com/c/b1WsWZuu for fixes. Please track the Trello card for further updates.

[rmnzaidi]

Hello, is the chat service available for wplms 4.0

[Scott Lang]

Yes chat available for 4.0 also check this doc https://wplms.io/support/knowledge-base/setting-up-firebase-live-chat/ Also if you have any issues please create a new topic.

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