Problem with Subscriptions part 2

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  • April 23, 2019 at 9:53 am #205833
    LuizBra
    Participant
    Hi there, For some reason the solution that you suggested here: https://wplms.io/support/forums/topic/problem-with-subscriptions/page/2/ doesn't work anymore. Can you please test this on your end?
    April 23, 2019 at 10:07 am #205834
    LuizBra
    Participant
    This reply has been marked as private.
    April 23, 2019 at 2:45 pm #205904
    Mk
    Moderator
    Please explain all details like Exactly what problems you are getting in subscription. On cancelling subs user are removing or not ?
    April 24, 2019 at 7:36 am #205988
    LuizBra
    Participant
    Please read carefully the first topic, there are all details inside
    April 24, 2019 at 8:09 am #205997
    LuizBra
    Participant
    In short if you have an access to some courses and decide to buy a woocommerce subscription product and did not complete a purchase - you lose an access to all the courses that you've purchased.
    April 24, 2019 at 12:31 pm #206068
    Anshuman Sahu
    Keymaster
    Well the problem might be appearing coz you have same courses connected to your multiple subscriptions .this uses case is not handled in wplms woocommerce subcriptions addon plugin . What we can do is to stop removing the user from course in all cases : even thought they cancels subscription on their own .  
    April 24, 2019 at 2:24 pm #206102
    LuizBra
    Participant
    Hi Alex, Thanks a lot for the reply! I'm not sure this is the case. You was able to help me. And something has changed from now on
    April 24, 2019 at 2:57 pm #206108
    LuizBra
    Participant
    Can you please test you idea? If that's the cause of the issue then we could think on how to solve this
    April 25, 2019 at 1:37 pm #206270
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    May 12, 2019 at 8:31 am #208763
    LuizBra
    Participant
    This reply has been marked as private.
    May 13, 2019 at 2:33 pm #208917
    Anshuman Sahu
    Keymaster
    Hi thanks for providing the plugin , we will check your use case please provide us some time to debug and check this .
    May 14, 2019 at 6:42 am #208986
    Anshuman Sahu
    Keymaster
    Hi could you please provide your admin credentials again and also tell the order status of the orders for which users does not pay ?
    June 3, 2019 at 11:02 am #211989
    LuizBra
    Participant
    This reply has been marked as private.
    June 3, 2019 at 11:06 am #211990
    LuizBra
    Participant
    This reply has been marked as private.
    June 3, 2019 at 11:20 am #211993
    LuizBra
    Participant
    Also please explain what do you mean here?
    Well the problem might be appearing coz you have same courses connected to your multiple subscriptions .this uses case is not handled in wplms woocommerce subcriptions addon plugin . What we can do is to stop removing the user from course in all cases : even thought they cancels subscription on their own .
    So if the user would cancel the subscription she anyway would have unlimited access to a course without paying?
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