Forum Replies Created
2 years, 9 months ago sandyMember
Server issues have been resolved. Please check & update us on this.in reply to: videoencrypt server issue by Diana6 years, 8 months ago sandyMember
I was unable to find your credentials on email. Could you please share here marking it as a private reply.
Private replies can only be seen by the support team.
Thanks6 years, 8 months ago sandyMember
Thank you for sharing the details.
We have uploaded the sample logo (in library). You need to click on “File url” when you upload a logo.
More details on issue:
Let us know if this helps.in reply to: Logo Problem
Hi, I am not sure what offer you’re referring to. Vibethemes has never sent any offer emails. Since we’re exclusive authors at Envato the pricing (for now) and offers are controlled by Envato not us.
The support price is as follows :
$19 if you purchase with the theme
Around $32 if you upgrade before expire
Around $48 if you upgrade post expire.
Chose the regular license to upgrade.
I think you’re looking at wrong prices
for the upgrade failed it is a temporary issue which happens when the envato Api is down or the network connection between your server and Amazon s3 servers is slow.
try to upgrade after some time and the issue would be resolved.in reply to: Really? Really? – $3,200.00 not $32.00
It would be great if you could share more information on which image are you pointing to?
Please share screenshot via http://prntscr.comin reply to: How to put the head image like you?
Try using this plugin to clone the home page:
Let us know if this helps.in reply to: Help needed to clone current homepage.
Yes, you can delete slider revolution plugin.
Default setup uses layer slider plugin.
These are the two most used slider plugins by the WordPress users, so to provide users an option , we provide two slider plugins.in reply to: Layer slider WP and slider revolution
Earlier topic was replied long ago.
Refer this : https://wplms.io/support/forums/topic/an-error-occurred-while-updating-wplms-download-failed-forbidden/
For all your issues , you can see this link : https://wplms.io/support/forums/users/jshowlay/in reply to: IMPORTANT: Unable to Update Theme – WPLMS
Can you please refer this and let us know if this helps :
https://wplms.io/support/knowledge-base/logo-and-favicon-not-uploading/in reply to: Logo won't upload
Sorry we are still unable to login. We added the same password as shared but still it’s asking for authentication.
Refer this video : http://quick.as/WZjQfqA7oin reply to: Theme update issue
Can you please share more details on the issue. The last step you did any code changes or if you have installed any third party plugin after which the redirect has stopped working.
This would help us to identify the cause of the issue.in reply to: login redirect – not working
Can you please share it via http://prntscr.com, we are unable to see the image shared.in reply to: Random Logo or something?
Sorry we did not receive the image you shared.
Can you please share it again via http://prntscr.comin reply to: problem with check box in course
@OlayinkaR : Please create a new support topic sharing all the details of the issue you are facing. The current topic is 8 months old and since then we have released multiple updates.
Closing this topic.
@OlayinkaR : This is a very old topic. The issue is resolved and images are perfectly responsive on mobile devices.
Can you please share more details on the issue you are facing like site/page url to check.
P.S: You are kindly requested to create your own support topic for easy tracking of your as well as other user’s (who created the topic) issue.in reply to: Blog Images Not Responsive