Hello !
Can i know when this issue will get resolved ?
Hello !
I tried to logout from Wp and then I check, it still showing the continue course button.
Hello!!
We tried to follow the procedure but the mentioned steps are not available on high-end iPhones. And as a user/consumer who pays for a service, we can't ask our users to set up their devices for things that are not working on our end.
I hope you understand how important customer relationship is for a service provider. And also how important is video format for us to display the content over the courses.
I'm waiting for a solid resolution from your end over these temparory way outs.
Thank you!
Will this be rectified in the future?
This is not available on high-end iPhones and the latest IOS version. And also this seems a very temporary way out of the problem. Cause we can't be asking our customers/users to set up every time they try to access as they'll be paying us and would expect no such personalization on their devices.
I hope you understand the same. And try to figure out a permanent solid solution towards this.
Thank you!
What a waste of such a feature.
Any updates regarding this?
Okay, I just hope this issue is resolved soon by your end.
So, what is to be done now?
Hello!
It's been 4 days since heard from your end on this thread can you please tell me how long will this be taking? And what is the progress on the same? As you mentioned it's set to high priority I'd like to know the time it will take to overcome the situation.
Thank you!
I mentioned at the start of the thread that they are not downloadable. Please read the query properly it states that the attachments are available but not directly downloadable. They tend to open up in a new tab or rather in some lightbox. That's the problem I came up here with to find its solution to what's wrong with downloading. And you are coming with an irrelevant screenshot stating it is present there. Have you tried downloading it on your device?
If not please try and help me with further assistance on how to rectify it. So when the user clicks on the download icon under the attachment section the content attached gets downloaded directly to their local device.
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Update!!
I cleared the cache from the server-side and it's working now you may close the thread, thank you.
Okay, But I can still find the same issue under the course called "Aarambh (Level 1)" can you please check what's wrong with that part?