500 Internal Server Error

Home Forums Legacy Support Support queries Setup issues 500 Internal Server Error

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #111406
    yogendrapal
    Spectator
    I did whatever is written in WPLMS installation guide and tried a lot of things from this forum but unable to resolve this problem. Please can you solve this for me. I will share my username and password with you.
    #111460
    H.K. Latiyan
    Participant
    Hi... Can you please let me know when do you face this issue ?
    #111492
    Prodigy3000
    Spectator
    Hi, I have the similar issue. I observe that once more than five users are on the website, everyone gets the 500 internal error. I really needs this resolved as it affects classroom.
    #111522
    yogendrapal
    Spectator
    When I install a new plugin or update an existing plugin. When I try to login to admin panel using admin account. Every time I want to login with admin account I go to control panel change the name of plugin folder to something else, login and rename plugin folder again to work properly. Please look into the issue, it is very urgent.
    #111587
    @yogendrapal @prodigy3000 Well 500 errors are related to server side issues. 1. There might be insufficient memory available for the theme to run properly, we recommend atleast 128MB of memory for WPLMS Theme. 2. If you use a lot of third party plugins then you might need to upgrade your memory limit to more than 128MB 3. There is also an issue with the ENVATO MARKET PLUGIN. It sometimes causes wp-admin to not open at all or open very slowly. It sometimes also gives 500 errors. Envato market plugin is not a stable release. So, for the time being do not activate it. You will still get the theme updates if you have added the api key and password in the Wp-admin->wplms->getting started. IF YOU ARE UNABLE TO ACCESS THE WP-ADMIN->PLUGINS, THEN USE THIS GUIDE TO DEACTIVATE THE ENVATO MARKET PLUGIN. http://www.webhostinghub.com/help/learn/wordpress/rename-plugin-to-disable    
    #116530
    yogendrapal
    Spectator
    I deactivate the plugin as you told. Increase the max_execution_time to 500 seconds. But still getting error when try to update the drupal core or any other plugin. This is apache error log: mod_fcgid: read data timeout in 501 seconds, referer: http://www.learnbywatch.in/wp-admin/edit.php?post_type=ajde_events End of script output before headers: update-core.php, referer: http://www.learnbywatch.in/wp-admin/edit.php?post_type=ajde_events   Please solve this issue as soon as possible.
    #116567
    Anshuman Sahu
    Keymaster
    Okay can you please confirm if you are having this 500 error on your events edit page only ? Please also try updating your eventon plugin using this tip : https://wplms.io/support/knowledge-base/how-to-update-visual-composer/ Please create your own topic and share your admin credentials and server php error log (upload it somewhere online and share its link here) in a private reply on your topic . 
Viewing 7 posts - 1 through 7 (of 7 total)
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