Home › Forums › Legacy Support › Support queries › How-to & Troubleshooting › Activation email not sent (WP MAIL SMTP installed and working)
Tagged: activation email, SMTP
- This topic has 20 replies, 2 voices, and was last updated 5 years, 5 months ago by
logan.
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AuthorPosts
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October 2, 2019 at 7:57 am #228479
Nachodila
ParticipantHi Iogan, I have problems with the activation email. I have installed the WP MAIL SMTP plugin and it works correctly, but when a registration occurs, the student does not receive the activation email, and I have to activate it manually from "Admin". Can you help me with this? (Is urgent) http://prnt.sc/pdq7un http://prnt.sc/pdq838 ThanksOctober 2, 2019 at 12:56 pm #228502Nachodila
ParticipantThis is the last chance, after 3 emails sent & not received. http://prnt.sc/pduvim Is urgent, please.October 2, 2019 at 5:53 pm #228520Nachodila
ParticipantThis es EXACTLY my problem... Solved for another user whit a private reply 4 months ago. <span style="color: #000000; font-family: Lato; font-size: 14px;">Every time a user registers for the site they appear in pending users but don't receive the activation email. This is strange because i have tested it on 5 different email accounts and it's worked for me every time. I have 4 users who haven't been able to activate their accounts as they never received the email. They are not in spam and my host says everything is fine their end. What should I do?</span> I've revised the LMS & Buddypress settings, the forms... Please help, my web is on air!October 3, 2019 at 7:45 am #228588logan
MemberHey,
Install and configure WP Mail SMTP plugin also checks touch-points in lms setting.
tip: https://wplms.io/support/knowledge-base/postman-smtp-for-emails/
Please check Another type of emails such as 'WP Mail SMTP test email', 'WooCommerce order emails' and 'manual user registration via WordPress settings' are working or not??
***if you are receiving other emails and not only registration activation then
please try adding this given code in your wplms-customizer.php file in wplms customizer plugin :
add_filter( 'bp_email_use_wp_mail', '__return_true' );
Sometimes the problem is, it is going in the spam folder because some hosting providers block the WordPress default mail and keep them as spam. so please check your spam folder.
October 3, 2019 at 7:54 am #228592Nachodila
Participant1) I've installed WP MAIL SMTP, not POSTMAN... This is the same? Is tested OK whit Postman? 2) How to add the given code in customizer? Paste it in to the "Import" field in WPLMS>CUSTOMIZER? or paste in the ADMIN>APPEARENCE>CUSTOMIZER>ADD CUSTOM CSS? Thanks.October 3, 2019 at 8:16 am #228597logan
MemberPlease paste this snippets in your wp-admin >> plugins >> editor >> wplms-customizer plugin >> wplms-customizer.php Or in Please add this code in your wplms-customizer.php file in wplms customizer plugin by using your FTP/SFTP/cpanel:October 3, 2019 at 9:11 am #228613Nachodila
ParticipantThis reply has been marked as private.October 3, 2019 at 9:54 am #228615logan
Memberhello, goto wp-admin >> plugins >> customizer >> click activate button. else share admin credentials i will check.October 3, 2019 at 10:01 am #228619Nachodila
ParticipantThis reply has been marked as private.October 3, 2019 at 10:03 am #228621Nachodila
ParticipantThis reply has been marked as private.October 4, 2019 at 7:00 am #228753logan
MemberHello, please share your ftp /sftp credentials in a private reply. i need to check in codes.October 4, 2019 at 7:33 am #228765Nachodila
ParticipantThis reply has been marked as private.October 5, 2019 at 7:46 am #228955logan
MemberHello, please explain more about it, I did not understand the query. There are 2 questionnaires in the course "Professional Course in Biological De-Codification" called "Student file" and "The invented history". Can you see why they don't arrive? also share some screenshot of the issue or steps so that i could replicate this issue. Thank you.October 5, 2019 at 7:57 am #228958Nachodila
ParticipantThis reply has been marked as private.October 7, 2019 at 12:13 pm #229107logan
MemberThis reply has been marked as private. -
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