Home › Forums › Legacy Support › Support queries › How-to & Troubleshooting › All dashboards showing a blank page
Tagged: Dashboard, member area, V4
- This topic has 15 replies, 3 voices, and was last updated 3 years, 10 months ago by Diana.
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December 23, 2020 at 7:37 pm #330945ymasyebraSpectatorHello, While testing 'VibeBP Loggedin Menu' all member dashboard/sections have gone blank. This happens not only with the page that the user is supposed to be taken to after login (which is set to the homepage, see here: http://prnt.sc/w8o1f1) but also when linking to any of the items I add to the 'VibeBP Loggedin Menu'. I mean 'all' for all the three user profiles I am using: Admin, Student and Instructor. Admin dashboard: http://prnt.sc/w8o2iv Instructor dashboard: http://prnt.sc/w8o32e Student dashboard: http://prnt.sc/w8o389 Can you please help? Thanks!!December 23, 2020 at 7:41 pm #330946ymasyebraSpectatorThis reply has been marked as private.December 23, 2020 at 7:44 pm #330947ymasyebraSpectatorBy the way, am I correct to set the landing page on user login at 'WPLMS>>Buddypress>>Redirect Page on User Activation'? http://prnt.sc/w8o1f1December 24, 2020 at 12:41 pm #331048AdaParticipantThis reply has been marked as private.December 29, 2020 at 10:52 am #331526ymasyebraSpectatorHello Ada and Merry Christmas!! I did follow your instructions, saw the video again and assigned member types to user in extended profile section.(http://prnt.sc/wc65ht), but I am getting most of the times the same behaviour: blank dashboard on login. I have tried in several browsers, clearing cache, login through incognito mode, etc. but none of it helps. It is weird, though, because SOMETIMES (a very few times) I do get a proper login. Most of the times it works with the admin profile. However, I cannot explain when or how it does log in correctly: sometimes I refresh the page and it catches the right configuration, most of the times it doesn't... Can you please help? Thank you and sorryDecember 29, 2020 at 10:57 am #331527ymasyebraSpectatorIt may help to know that when I log in with admin user IN WORDPRESS, it all works fine with that user, but not if I log in only on the front end... (I hope I am explaining myself correctly)December 29, 2020 at 3:30 pm #331582ymasyebraSpectatorI have also tried to sewtup both different menus and SAME menu for different member types. None of the options worked.December 29, 2020 at 3:43 pm #331583ymasyebraSpectatorBy the way: because of this issue, we are fully stopped with the implementation so please give it high priority to the issue!! Thanks!December 29, 2020 at 6:44 pm #331616DianaParticipantDear User, I request you to share a screen recording of the issue, so we can replicate in proper manner and will provide a solution here ASAPJanuary 1, 2021 at 11:20 am #331888ymasyebraSpectatorHello Diana, Here you have the screen recording: https://vimeo.com/masyebra/review/496199753/c0f5f180c4 The same behaviour happens with all browsers, clearing chache, etc. Happy New Year!January 1, 2021 at 11:28 am #331889ymasyebraSpectatorby the way, all of those users have a member type assigned: http://prnt.sc/we3kw9January 2, 2021 at 1:22 pm #332008DianaParticipantThis reply has been marked as private.January 3, 2021 at 9:28 am #332063ymasyebraSpectatorThis reply has been marked as private.January 4, 2021 at 12:11 pm #332180DianaParticipantThis reply has been marked as private.January 5, 2021 at 2:13 pm #332365ymasyebraSpectatorThank you very much!! It does work. Closing topic. ;)) P.S. Let me paste your answer in public so everybody can learn from it. ;)) ------------ So there are two changes, first is to set Login redirect from LMS > Settings to “HomePage” And Second one is enabling these from Vibebp – Settings – http://prntscr.com/wfxqtj Working now. -------------
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