Hi Diana,
Do you have any progress on this?
Apologies for this delayed response here due to support Holiday
I am adding now and will ping you here after that
Forum was down yesterday, so not able to access your details. Adding the fix within 4 hours
Added the fix on your site, please check
Hi Diana,
This problem seems to be back please can you hep me urgently!
Okay, Checking and then will post here by today
Morning, This is still not fixed!It's really confusing my clients. Please just tel me where to fix it and I'll fix it!
Morning Diana,
This is still not fixed? Please help me sort this out as soon as you can!
Can you please share the issue you are facing. The 5 month old video does not load. Also you never confirmed the issue was resolved, so it is likely whatever issue you faced still existeed.
Hi, all available slots are appears in the my bookings tab.
Please see video in chrome(https://screencast-o-matic.com/watch/crfvhqVegwO). This students does not have any booked appointments. Yet I can see every available slot(not booked or confirmed yet) slots that is in all my instructor diaries.The more instructors added in their availability the more slots appear here.
The issue was solved before and I don't have a cache plugin on my site and it doesn't do this safari but all my students use chrome.
Working on your site. Please wait
Updated Reply
It is taking longer than usual. But I am trying to fix it with different approach
Tried to fix it with every possible solution but the strange part it is not working even the code is correct. Need to dig more into the source code to check
Hi, Ok thank you. Can I ask all my mentors available slots are now gone? No one can book anything. Please can you put them back?
Please clarify this "slots are now gone"?
We need your admin credential in private reply and other details which are required to check the issue.
Every time you guys work on my site, availability slots set by all instructors are removed and no one can make books because there are no slots the calendar, and still my problem remains. Please guys fix this! Diana looked at this 3 days ago???
Url: https://mentor.geocounsellors.co.za/
Username:support
Password:k8xXaVWC1iPB*UiKcG()ll5y