Home › Forums › Legacy Support › Support queries › Other issues › Buddypress My Account is blank
Tagged: buddypress, my account, WooCommerce
- This topic has 23 replies, 5 voices, and was last updated 8 years, 4 months ago by Anshuman Sahu.
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May 30, 2016 at 8:43 pm #50995info2growSpectatorHi there, after enabling Display WooCommerce account in profile I get the "My Orders" item in the profile menus but the info is blank for both My Account and the Edit Account Details tabs. If I start the debugger I get the following DOMException: Failed to execute 'matches' on 'Element': '[s!='']:x' is not a valid selector. at Error (native) at https://learning.markfinch.ca/wp-includes/js/jquery/jquery.js?ver=1.12.3:2:10919 at ia (https://learning.markfinch.ca/wp-includes/js/jquery/jquery.js?ver=1.12.3:2:7550) at fa.setDocument (https://learning.markfinch.ca/wp-includes/js/jquery/jquery.js?ver=1.12.3:2:10866) at https://learning.markfinch.ca/wp-includes/js/jquery/jquery.js?ver=1.12.3:2:22250 at https://learning.markfinch.ca/wp-includes/js/jquery/jquery.js?ver=1.12.3:2:22970 at https://learning.markfinch.ca/wp-includes/js/jquery/jquery.js?ver=1.12.3:2:207 at https://learning.markfinch.ca/wp-includes/js/jquery/jquery.js?ver=1.12.3:2:212 Would love to have this feature workingMay 31, 2016 at 6:57 am #51038H.K. LatiyanParticipantIt seems like you have not connected the my account page in the woocommerce settings. Please go to woocommrce->settings->accounts->my account page, and select the my account page there. Also make sure the my account page has the shortcode [woocommerce_my_account]May 31, 2016 at 4:52 pm #51125info2growSpectatorHi Latiyan, I have that set, the url https://learning.markfinch.ca/my-account/ works but not when accessed via buddypress https://learning.markfinch.ca/members/username/my-account/ Any ideas where I should start looking?June 1, 2016 at 6:17 am #51181H.K. LatiyanParticipantThere should not be any such problem as it works fine in our test setup, refer: http://prntscr.com/baw82u Please try resaving the permalinks in settings->permalinks. If it doesn't help then please share the admin credentials in private reply with us to check the issue on your site.July 11, 2016 at 7:04 am #57599mac34ParticipantDear Latiyan, I also have the same situation. I was completed two of the following, but I can not be resolved. Please help me. 1. Also make sure the my account page has the shortcode [woocommerce_my_account] I have confirmed the short code. 2. Please try resaving the permalinks in settings->permalinks. I have resaved. Also, membership-account in the attached file is also empty. Best regards ThanksJuly 11, 2016 at 12:00 pm #57673Anshuman SahuKeymasterPlease make sure that your woocommerce my account page is selected in the wp-admin -> woocommerce -> settings -> accounts -> My account page : http://prntscr.com/brh607July 11, 2016 at 10:37 pm #57755mac34ParticipantHi Alex, My account page of Woocommerce is already set.July 12, 2016 at 12:29 pm #57942H.K. LatiyanParticipant@mac34: The screenshot that you shared is of membership page not the my-account page. This topic and the solution is for my-account page, you can click on my orders tab to go to my-account page. For membership page, go to wp-admin->memberships->page settings->account page, make sure the membership account page, level page, etc are set there refer: http://prntscr.com/brxezt Also make sure the permalinks are set to postname and re-save the permalinks.July 13, 2016 at 1:07 am #58054mac34ParticipantThese two settings are already completed. Please tell me again solution. ThanksJuly 13, 2016 at 12:38 pm #58168Anshuman SahuKeymasterPlease share your site url and admin credentials in a private reply to check the issue at your end .July 13, 2016 at 10:47 pm #58262mac34ParticipantDear Alex, https://www.sanlele.jp/lab/ It has been modified the site language to English from Japanese. ID : sanlab Pass : dLIEVZgjB!$Ge%V6*0MKy$pZ Best regards & ThanksJuly 13, 2016 at 11:42 pm #58268mac34ParticipantAdditional Information My MEMBERSHIP is also empty. This also please check. My Account for the test ID : okinawa2m Pass : )9PWbiB#Vek@(KDvPtyTn8yZ ThanksJuly 14, 2016 at 2:04 pm #58403Anshuman SahuKeymasterI am not being able to log in your site with both of the above given credentials . Check screenshots in private reply .July 14, 2016 at 2:05 pm #58404Anshuman SahuKeymasterhttp://prntscr.com/bsu4ze http://prntscr.com/bsu5gi Seems like there has been some security in your wp-admin which is blocking me to log in . Can you please disable it ?July 14, 2016 at 10:18 pm #58493mac34ParticipantCorrected. https://www.sanlele.jp/lab/machidaya/ ID : sanlab Pass : dLIEVZgjB!$Ge%V6*0MKy$pZ Best regards
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