Home › Forums › Legacy Support › Support queries › Other issues › BUG: Instructor does not receive attachment (assignment)
Tagged: assignment, Attachment
- This topic has 19 replies, 3 voices, and was last updated 3 years, 10 months ago by Veronica.
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January 27, 2021 at 9:06 pm #336746pablocanedoqParticipantHello, The instructor does not receive the attachment sent by the student in an assignment. Watch the video, please: https://screencast-o-matic.com/watch/crVtYMReHh (This worked fine before) URGENT HELP PLEASE!!! PS: In the next message I leave my Credentials (Please, check asap)January 27, 2021 at 9:07 pm #336747pablocanedoqParticipantThis reply has been marked as private.January 29, 2021 at 1:21 pm #337087AdaParticipantHi, Yes I replicated this issue on my setup also. I have added a trello card for this. You can check updates from here. https://trello.com/c/TChqYMl9January 29, 2021 at 8:20 pm #337147pablocanedoqParticipantThanks, Ada. Look: This is ABOLUTELY VITAL for my business. If the instructors do not receive the attachments sent by their students, they will want to KILL ME. Please, please, please help me. You can help me in two possible ways: 1) Sharing me a temporary fix for my site, as soon as possible. OR... 2) Sharing me a previous version of the plugin, where the attachments still worked. (I don't know if this run with the WPLMS plugin or with the VibeBP plugin) If point 1 is not possible, please point 2. I URGENTLY need the attachments to work on my site. Please help me!January 29, 2021 at 8:35 pm #337149pablocanedoqParticipantI have the latest updates: WPLMS Theme 4.097 VibeBP plugin 1.5.1 WPLMS plugin 1.5.1.3January 30, 2021 at 2:37 pm #337269VeronicaModeratorhi please check this http://prntscr.com/xvcwxz Click on this button to proceedJanuary 30, 2021 at 8:25 pm #337319pablocanedoqParticipantReally @Veronica? What you point to in the image is the button to add an attachment, but as a response to the student. I don't think you even bothered to watch the video that I sent in my previous message on this same topic. If you look at it, you will understand the issue. This kind of support is the one that generates so much frustration in WPLMS clients. The point is that the instructor does not receive the attachment that the student has already sent from the assignment. https://prnt.sc/xvq92o I REPEAT THE ISSUE: Since latest updates, the instructor is not receiving the attachments sent by the students in the assignments. I think @Ada got it. She says she replicated this on your side and she has created a Trello Card for this. But I can't wait that long. I need an urgent fix for this or my site dies. LOOK: This functionality (attachments) is CRITICAL for my business. This is why I begged @Ada to help me. You could help me in one of these ways: 1) Sharing me a temporary fix for my site, as soon as possible. OR... 2) Sharing me a previous version of the plugin, where the attachments still worked. URGENT HELP PLEASE!!! (But REAL help!!!)February 1, 2021 at 8:24 am #337415VeronicaModeratorok I got your point yes I get this wrong apology for that the delay in reply due to support holiday I need to concern this with my teammates as they have fixed some issue regarding this if you want then I can share the previous version of the plugin but first I need to concern this I will post here after some time thanksFebruary 1, 2021 at 2:15 pm #337506VeronicaModeratorhi I have reported this to my teammates till then you can check this link https://we.tl/t-1xdsI80N2f it is the last version of wplms_plugin with respect to the latest oneFebruary 1, 2021 at 6:32 pm #337554pablocanedoqParticipantThank you very much, Veronica. I will try to downgrade to this version of the WPLMS plugin. Hope this makes the attachments work again. Please let me know as soon as possible if you have found a fix for this issue, so that I can return to the latest version of the WPLMS plugin. I will be very attentive to any news on this matter. Thank youFebruary 2, 2021 at 2:33 am #337576pablocanedoqParticipantHi @Veronica The zip file you gave me is not working. I have tried several times to install the plugin and I get this error message: https://prnt.sc/xzw493 Please, I need ugent help.February 2, 2021 at 5:33 am #337585VeronicaModeratorhi please provide details I will upload the degraded versionFebruary 2, 2021 at 12:24 pm #337658pablocanedoqParticipantThis reply has been marked as private.February 2, 2021 at 2:41 pm #337693VeronicaModeratorThis reply has been marked as private.February 2, 2021 at 5:48 pm #337728pablocanedoqParticipantOk, yes, I see now I have WPLMS 1.4.9.1 But the attachments still don't work!! I need a version of the plugin where the attachments work correctly! The instructor is still unable to receive the attachment sent by the student from the assignment. I'm begging you to please help me fix this ASAP!!
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