Bug: Student pays but doesn't get the course!

Last updated on by saadrida

Tagged: bug, order, wplms

This topic has 2 replies, 2 voices, and was last updated 6 years, 3 months ago by Mark Morgan.

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September 10, 2018 at 2:04 pm #175702
saadrida
Spectator
1. Order received and completed:
Student gets message order received: https://prnt.sc/ksq92a Paypal email sent to student: https://prnt.sc/ksq9ll wp admin woocommerce order list shows the order is complete: https://prnt.sc/ksqa09 Student account is properly created (as part ofthe place order): https://prnt.sc/ksqb2h But: student doesn't get access to the course, sent back to add to cart: https://prnt.sc/ksqc1o and Admin overview shows there is no student registered for the course: https://prnt.sc/ksqcf9 How do I make sure the student gets what he/she paid for?
September 10, 2018 at 3:38 pm #175718

saadrida
Spectator

Apologies, my bad, forgot to associate th product with the course in the product settings. It worksnow, but still that ugly message "awaiting admin approval", which once clicked on takes you to the course to which you have access. Just how to remove that message, there is another question on this. Don't want to duplicate.

September 11, 2018 at 12:18 pm #175808

Mark Morgan
Spectator

Your issue is replied on this topic. Refer : https://wplms.io/support/forums/topic/bug-fake-message-that-tells-buyer-the-wrong-status/#post-175807 Please do not create duplicate topics , going to close this topic.
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