Cannot Auto Update

[amishbhavsar]

Even after following the instructions in https://wplms.io/support/knowledge-base/auto-updating-wplms/, my site is not detecting the update. I recently purchased with version 2.0.8 and want to update to 2.0.9.1. Thanks  

[Anshuman Sahu]

Okay If you are still not getting the updates even after clicking om the check again button many times then first of all please check your themeforest username and api key. Can you please share your themeforest username and api key so that we can check if it is valid or not . PS : share the api key and username in a private reply .

[amishbhavsar]

Hi, My Themeforest username is amishbhavsar and api key is: fe37j6uxkl0tip9v1sf2ebm8jo9rloc0

[Anshuman Sahu]

Please note that there was a little problem with the last update .The theme was not approved before .That is why there was a problem with the theme update . But now it is approved adn you should be able to update the theme .

[amishbhavsar]

It is still not detecting the update :-( I have a multisite wordpress install, with WPLMS on one subsite.

[angelantonio]

I have the same problem. I checked my details on the theme forest account and even created more than one API key and still doesn't work. Any fix for this?

[Anshuman Sahu]

hi @amishbhavsar, Okay can you please provide us your site admin credentails to check the issue at your end . Please share your site url and admin credentials to check the issue at your end . Hi @angelantonio, Please check this link to auto update and then goto your updates screen and click on the check again button until you get the theme update . If above does not helps then please share your site url and admin credentials to check the issue at your end . PS: mark reply as private while sharing credentials .

[amishbhavsar]

Never mind, I did an FTP upload of the latest files and manually updated to the latest version.

[amishbhavsar]

I got another message from Themeforest of a new version of WPLMS, but even that is not getting auto update. Here's login credentials for you to check: url: online.accellearning.com Login: wplms Password: @ccelLMS20!4  

[Anshuman Sahu]

Please refer to manually update the wplms theme : https://wplms.io/support/knowledge-base/manually-updating-wplms/ I am not being able to see the updates screen with the given credentials . Can you please share network admin credentials so that i can actually check the update . PS  :  mark reply as private ..

[amishbhavsar]

url: online.accellearning.com Login: wplms Password: @ccelLMS20!4 Try now.

[Anshuman Sahu]

This seems to be a site specific issue coz when i checked the update on multisite with same api key and username ,it worked fine aad i was able to get the update . refer : http://prntscr.com/b03y5f Seems like you have followed a different way to install wplms with multisite . We used to recommend this tutorial for that : https://www.youtube.com/watch?v=eEaxMeM3GOk

[amishbhavsar]

All other plugins are themes are updating fine except WPLMS. Not sure how it can be a site issue?

[Anshuman Sahu]

You can still manually update the theme with the help of this tip : https://wplms.io/support/knowledge-base/manually-updating-wplms/

[Zatakk]

Hi Alex Even I am unable to update. I am not getting any button for update. What to do ??www. www.test.training.conskill.in usn: alex100 pwd: alex@12   I am comig to forum after expendig all other option.

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