Cannot buy course on my site

Home Forums Legacy Support Support queries How-to & Troubleshooting Cannot buy course on my site

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #90549
    jonybigude
    Spectator
    Hi! I am having an issue with buying courses and I cannot find out why or how to fix it. If I go to the only course I am selling and then "Apply for course", nothing will happens. I will not be redirected to the paying page and even though the "Apply for course" button changes to "Applied for course", it will go back to "Apply for course" as soon as I navigate to another page and/or come back. Can you help me please? Thanks in advance!
    #90550
    jonybigude
    Spectator
    This reply has been marked as private.
    #90671
    H.K. Latiyan
    Participant
    The apply for course is a different feature which you do not want I guess, so simply edit the course and set the application for course to hide, refer: http://prntscr.com/dx7d43 ------------ Apply for course is used when you want the users to send the application and the instructor can approve or reject it, refer: https://wplms.io/support/knowledge-base/apply-for-course-in-wplms/
    #90673
    jonybigude
    Spectator
    Actually that would be better. How would the payment work then in that case?
    #90706
    H.K. Latiyan
    Participant
    Please refer the link I shared above, this feature does not have any payment method. You cannot use any payment method for this. In your case you have to disable this feature.
    #90825
    jonybigude
    Spectator
    I'm not sure I can follow. I have an associated product and I have a price. I have even read this topic: https://wplms.io/support/forums/topic/selling-courses-woocommerce/ I still can't sell that course. All I want to do is to give access to a course after the student has paid for the associated product. I can't find any clear instructions about that neither. How can I do that?
    #90899
    H.K. Latiyan
    Participant
    You simply has to make sure the course is connected to the product and product is connected to the course. Also make sure the apply for course is disabled in your course. If all of the above are true then it will work fine in your website. Let me know if this doesn't help and you want me to do the same on your website.
    #90903
    jonybigude
    Spectator
    I did that and the "Apply for course" was still visible. When I pressed it I got a white screen :/
    #91079
    H.K. Latiyan
    Participant
    This reply has been marked as private.
    #91080
    jonybigude
    Spectator
    This reply has been marked as private.
    #91181
    H.K. Latiyan
    Participant
    This reply has been marked as private.
    #91335
    jonybigude
    Spectator
    Well, I do empty my cache every time I do changes and test but apparently something else was "on the way" and I cannot explain it. What matters is that it is working now! I really would like to give you a big praise for your effort on trying to solve this! The theme (with all it's functions) is incredible and the only reason why I don't give 5 stars is only because it really is overwhelming and one gets lost easily. Please, do not stop developing it and giving this amazing support! :)
    #91366
    H.K. Latiyan
    Participant
    Thanks for the update and your kind words. Marking the topic as resolved and closing the topic.
Viewing 13 posts - 1 through 13 (of 13 total)
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