Can't see visual and can't switch

[sherylwil]

I updated the Vibe Shortcodes this morning and it may not have anything to do with it but when I add a post/page/testimonial the visual tab shows nothing. I can switch to text to add content and save. When I switch back to visual the area to type in is gone. Very strange.  

[sherylwil]

Here's a screencast of what I see https://vimeo.com/208658196 password is WPLMS

[H.K. Latiyan]

I am unable to replicate this issue on my test setup, can you please share the site url and the admin credentials with us to check the issue on your website. PS: Please mark your reply as private while sharing the credentials.

[sherylwil]

This reply has been marked as private.

[H.K. Latiyan]

This reply has been marked as private.

[sherylwil]

It seems to be browser related. The problem happens with Chrome but I just tested with Firefox and it is okay. Which browser did you use? Thanks again

[H.K. Latiyan]

I also use the chrome browser and it works fine in it.

[sherylwil]

Should I clear the cache? Any other suggestions? I love Chrome.

[H.K. Latiyan]

Please try clearing the cache, also let me know if you are using a mac or a window. I checked your website on window 10 chrome browser and it works fine.  

[sherylwil]

I first saw the problem on Chrome on a Mac. Tried on a windows computer and still have a problem with Chrome. I have not cleared the cache on either machine.

[MrVibe]

Chrome is our favorite browser too, Working fine on Mac OSX & Chrome 56, maybe some chrome extension is conflicting here, can you try disabling some of the extensions?  

[sherylwil]

I cleared the cache and all is well. Let's close this case.

[H.K. Latiyan]

Thanks for the update so closing the topic.

[Author]

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