Home › Forums › Legacy Support › Support queries › How-to & Troubleshooting › Continue button missing after updating WPLMS
Tagged: 404, Continue Course, Course
- This topic has 41 replies, 4 voices, and was last updated 5 years, 9 months ago by logan.
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February 1, 2019 at 3:01 pm #194867sushant95bParticipantPlease check screenshot https://prnt.sc/mfaepbFebruary 3, 2019 at 2:50 am #195016MrVibeKeymasterI do not think the Logan's fix will work. ( on weekends we work on remote locations, so we're unable to consult ). Checking your site for possible corrections.February 3, 2019 at 3:12 am #195018MrVibeKeymasterSeems like the issue is corrected. video : https://www.screencast.com/t/iJexrDxlXAFebruary 4, 2019 at 5:29 am #195079sushant95bParticipantNo, I checked. Issue still happens. Please check the below video: http://www.screencast.com/t/ySEF9LyL0CsWFebruary 4, 2019 at 12:26 pm #195147loganMemberYes the issue is still replicating .There was a little mistake in the code we provided you . Please follow this screenshot to correct this : http://prntscr.com/mgey6rFebruary 4, 2019 at 3:31 pm #195202sushant95bParticipantNo, did the change. Still issue is there.February 5, 2019 at 4:30 am #195247sushant95bParticipantI cleared cache, cookies and tried again now. Still same issue happens. https://www.screencast.com/t/FsC03YvLFebruary 6, 2019 at 4:41 am #195439sushant95bParticipantHi Guys, This topic is open since almost 8 days now. Kindly help us resolve this today please.February 6, 2019 at 9:47 am #195500Anshuman SahuKeymasterWell the issue is not been replicated to any other customer or any of our test and demo setups . This is the very first time we have seen such issue . The main reason of the issue is : The start course page is redirecting back to itself some how .
as you can see in this screenshot .
The course id is posted with some data on the course status to verify the user is subscribed to course or not the course is not expired for him . The issue appears because data is posted on the page , then it gets redirected somehow to the same page ,then the posted data got lost when page redirects and the check fails on course status as data was not posted .February 6, 2019 at 10:33 am #195513sushant95bParticipantOk, but what is the resolution to this? The fix provided by you also did not work. Please help.February 6, 2019 at 11:01 am #195521MrVibeKeymasterchecking site...February 6, 2019 at 11:18 am #195525MrVibeKeymasterThe issue has been correctly identified by Alex, there is a 301 redirect which removes all the Post data which is used to validating the course and the next redirect is like loading the start page again hence you see the error. Check out this difference between your site and a regular site : http://prntscr.com/mhcteq This issue is not resolvable from code because it is not a code or theme related issue. Sharing further details below ...February 6, 2019 at 11:24 am #195527sushant95bParticipantThe stranger thing here is that I can understand if it is a site/host issue if redirect always happens. I checked htaccess and redirect rules, but nothing is set. This issue happens only first time. After that it does not happen again.February 6, 2019 at 12:19 pm #195539MrVibeKeymasterYes, when this happens cookie does not get set ! and when it gets set they're two : http://prntscr.com/mhdv75 Since the issue arises when the user opens the course page first time, even before the code is executed there is a 301 redirect. So, this is being handled before the code comes into execution.February 6, 2019 at 12:41 pm #195542sushant95bParticipantok, though I do not understand the complete technicalities of this, I really hope you can provide a fix to me for this :) -
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