Continue button missing after updating WPLMS

Home Forums Legacy Support Support queries How-to & Troubleshooting Continue button missing after updating WPLMS

Viewing 15 posts - 16 through 30 (of 42 total)
  • Author
    Posts
  • #194867
    sushant95b
    Participant
    Please check screenshot https://prnt.sc/mfaepb
    #195016
    MrVibe
    Keymaster
    I do not think the Logan's fix will work. ( on weekends we work on remote locations, so we're unable to consult ). Checking your site for possible corrections.
    #195018
    MrVibe
    Keymaster
    Seems like the issue is corrected. video  : https://www.screencast.com/t/iJexrDxlXA
    #195079
    sushant95b
    Participant
    No, I checked. Issue still happens. Please check the below video: http://www.screencast.com/t/ySEF9LyL0CsW
    #195147
    logan
    Member
    Yes the issue is still replicating .There was a little mistake in the code we provided you . Please follow this screenshot to correct this : http://prntscr.com/mgey6r
    #195202
    sushant95b
    Participant
    No, did the change. Still issue is there.
    #195247
    sushant95b
    Participant
    I cleared cache, cookies and tried again now. Still same issue happens. https://www.screencast.com/t/FsC03YvL
    #195439
    sushant95b
    Participant
    Hi Guys, This topic is open since almost 8 days now. Kindly help us resolve this today please.
    #195500
    Anshuman Sahu
    Keymaster
    Well the issue is not been replicated to any other customer or any of our test and demo setups . This is the very first time we have seen such issue . The main reason of the issue is : The start course page is redirecting back to itself some how .

    http://prntscr.com/mdqcz6 

    as you can see in this screenshot .

    The course id is posted with some data on the course status to verify the user is subscribed to course or not the course is not expired for him . The issue appears because data is posted on the page , then it gets redirected somehow to the same page ,then the posted data got lost when page redirects and the check fails on course status as data was not posted .      
    #195513
    sushant95b
    Participant
    Ok, but what is the resolution to this? The fix provided by you also did not work. Please help.
    #195521
    MrVibe
    Keymaster
    checking site...
    #195525
    MrVibe
    Keymaster
    The issue has been correctly identified by Alex, there is a 301 redirect which removes all the Post data which is used to validating the course and the next redirect is like loading the start page again hence you see the error. Check out this difference between your site and a regular site : http://prntscr.com/mhcteq This issue is not resolvable from code because it is not a code or theme related issue. Sharing further details below ...
    #195527
    sushant95b
    Participant
    The stranger thing here is that I can understand if it is a site/host issue if redirect always happens. I checked htaccess and redirect rules, but nothing is set. This issue happens only first time. After that it does not happen again.
    #195539
    MrVibe
    Keymaster
    Yes, when this happens cookie does not get set ! and when it gets set they're two : http://prntscr.com/mhdv75 Since the issue arises when the user opens the course page first time, even before the code is executed there is a 301 redirect. So, this is being handled before the code comes into execution.    
    #195542
    sushant95b
    Participant
    ok, though I do not understand the complete technicalities of this, I really hope you can provide a fix to me for this :)
Viewing 15 posts - 16 through 30 (of 42 total)
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