Course Batch Selection issue after course purchase

[RMA]

Issues with students enrolling in a batch after they have purchased the course. See screen video. I need a fix ASAP. Thanks https://screencast-o-matic.com/watch/c3hOoMVrsBS

[Veronica]

hi try to enable this setting: enable enroll now button on the course page https://prnt.sc/e2rn7eqaMP-z

[RMA]

hi veronica. I have enabled the button. now the enroll button shows again but the issue remains the same. The pager refreshes and asked the student to enroll in a batch again after they have clicked the enroll button.

[Veronica]

hi please share the course and batch URL so we can replicate the same on your site

[RMA]

https://www.adraceu.com/course/paralegal-legal-assistant-program/#component=course

[Anshuman Sahu]

Hi we would need your ftp creds as well in order to debug the issue .

[RMA]

You mean CPANEL access ? Also an issue I have 5 students in the June Paralegal Batch us but in the course front pane the shows 1, me the instructor.

[RMA]

This reply has been marked as private.

[Anshuman Sahu]

Hi I tried to connect to cpanel and ftp both not working , credentials are wrong .

[RMA]

This reply has been marked as private.

[Anshuman Sahu]

Hi thanks for providing the creds we need some time to debug the issue since the bp core function groups_join_group is itself not working .

[Author]

Posts