COURSE DESCRIPTION is lost, when you enter to the Course Editor

Home Forums Legacy Support Support queries Other issues COURSE DESCRIPTION is lost, when you enter to the Course Editor

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #340131
    pablocanedoq
    Participant
    Hi, First of all, I would like to point out that this is a rather strange issue, for a particular reason: Sometimes it happens and sometimes it doesn't. THIS IS THE ISSUE: When you decide to enter the Course Editor to, for example, add some content, you notice that the description of the course is empty, for some strange reason it has been deleted. This is really anoying by the instructors. And if the instructor has many courses, this represents a serious problem. I ask you please check it asap. I REPEAT: Not every time you enter the Course Editor this happens. Like I said before, sometimes it happens and sometimes it doesn't. I am not the only one facing this issue. I show you an image of the Facebook Group, where you can see several WPLMS users facing the same problem. https://prnt.sc/zi5wtd https://www.facebook.com/groups/wplms/permalink/1025840564611963/ Hope you can find a fix soon. Please let me know
    #340604
    Anshuman Sahu
    Keymaster
    Well there is known bug when you add iframe html code or some other code containing direct html the editor fails to load content with errors . So please check if there is some html content in the editor ?
    #340610
    Veronica
    Moderator
    ok thanks for pointing this we will check the same and let you know
    #340620
    Veronica
    Moderator
    hi just tried with shortcode http://somup.com/crnDojDYA9 and error persists here reported the same with other team mates thanks
    #340632
    pablocanedoq
    Participant
    This reply has been marked as private.
    #340828
    Veronica
    Moderator
    hi can you please share the closest steps to replicate because we are unable to replicate this on your as well as on our local setup and if you are editing course description of old course with editor content having some HTML edited in old editor might suffer some issues in new front end editor this is also a bug we are facing we are working on it
    #345682
    nex
    Spectator
    I'm facing the same error.. Please let us know about a fix for this.
    #345803
    Veronica
    Moderator
    hi @nex please check the reply here: https://wplms.io/support/forums/topic/course-description-missing-in-the-front-end/#post-345802
Viewing 8 posts - 1 through 8 (of 8 total)
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