course expired

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Viewing 10 posts - 1 through 10 (of 10 total)
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  • #384765
    kamhang
    Participant
    Hi, In product page, when user select variables, the page shows: "per Expired" https://prnt.sc/zNOS85ZdiDA1 In course page, it shows "% Expired " next to all student names https://prnt.sc/chc7igXjAzER All are off-line courses,I didn't set the course start date or I set the date to May21, 2022, expired characters is still there. https://prnt.sc/s1Zw_xiYCCuH How can I fix "expired"problem in product page and course page? Thank you
    #384816
    Anshuman Sahu
    Keymaster
    1 . Please goto course settings and goto accessibility settings of course and disable the Subscription for the course product there : https://prnt.sc/nbPZMZOHewzb
    #384883
    kamhang
    Participant
    Hi, I checked and found that I didn't enable the subscription for the course product. Any other setting which could cause the problem?
    #384928
    Anshuman Sahu
    Keymaster
    TO check this out please share your course url and admin creds in private reply .
    #385195
    kamhang
    Participant
    This reply has been marked as private.
    #385259
    Anshuman Sahu
    Keymaster
    Hi, can you please share product or course url where this issue is appearing ?
    #385310
    kamhang
    Participant
    This reply has been marked as private.
    #385388
    Anshuman Sahu
    Keymaster
    Hi please check the subscription is enabled in the variation : https://prnt.sc/4pHGeQFzQAeK Please disable it.
    #385392
    kamhang
    Participant
    Hi, It works, thank you. Can I set "disable" by default?
    #385420
    Veronica
    Moderator
    hi once you select to disable it will remain disabled can't set disable by default.
Viewing 10 posts - 1 through 10 (of 10 total)
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