Courses purchased in French version redirect to the default language of the site

Home Forums Legacy Support Support queries Other issues Courses purchased in French version redirect to the default language of the site

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Viewing 15 posts - 1 through 15 (of 18 total)
  • Author
    Posts
  • #363001
    matomate
    Participant
    Hi, After updating Vibebp this week, when a user is connected to the second language (French) of the site and buys a course, when he clicks on the "Start the course" button, he is automatically redirected to the language site default (English language). see screenshot: https://vimeo.com/568174991 How to correct this issue which redirects each user who starts a course purchased in French version on the default language of the site (English)?
    #363002
    matomate
    Participant
    This reply has been marked as private.
    #363164
    matomate
    Participant
    Hi, In the French version of my site when I put the cursor on the button "Commencer la première leçon", the button points to the default language of the site (English), see screenshot. https://prnt.sc/17cp4q9 Please can you help me fix this issue
    #363344
    MrVibe
    Keymaster
    The directory links are correct : https://prnt.sc/17lhunf On the single course page, when the user clicks on the app page the WPML cookie changes from "French" to "English" and this seems to be the issue. Ideally this issue should reside in WPML zone but I think this can be fixed. I am adding a code fix in your site which will detect the language "again" and force the App page to load in correct language. I will share the code in my next reply after fixing this issue in your site.
    #363601
    matomate
    Participant
    Hi, Any feedback please?
    #363876
    matomate
    Participant
    Hi, This redirection issue also impacts the main menu. When a user is logged in to the French version of the site, the main menu changes to the English version and the main menu items change to the site's default language (English) See the video : https://vimeo.com/570733055 Please can you help me fix this issue of switching to the site's default language. I thank you in advance
    #364008
    Anshuman Sahu
    Keymaster
    Hi the issue has been fixed on the course button , please check now.
    #364051
    matomate
    Participant
    Hi, Very big thank you, Sorry for bothering you again. Regarding the main menu which always switches from the French language to the default language (English), how to fix this issue? https://vimeo.com/570733055 thank you in advance
    #364355
    matomate
    Participant
    Hi, Please can you help me
    #364453
    Anshuman Sahu
    Keymaster
    We checked the issue on your site. the issue is actually coming from wpml itself. You can check our demo https://demos.wplms.io/wpml/ the menu is retaining language there . But in your site this seems not be working fine. We are checking this further where wpml is failing .
    #364819
    matomate
    Participant
    Hi, any feedback please? can you help me resolve this issue please?
    #364946
    Anshuman Sahu
    Keymaster
    We have an issue on clicking on the logged in menu it does not retain the current language . adding to issue log : https://trello.com/c/QS6t6b5h
    #365014
    matomate
    Participant
    This reply has been marked as private.
    #365111
    Anshuman Sahu
    Keymaster
    ok please share your site url and admin creds and ftp creds in order to fix this up .
    #365124
    matomate
    Participant
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 18 total)
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