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- This topic has 15 replies, 4 voices, and was last updated 4 years ago by MrVibe.
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October 3, 2020 at 3:42 pm #315821nexSpectatorHi. Sorry to have to leave my question here. I have tried to do it in the forum corresponding to the Mobile App, but it gives me the same error ("Failed to validate your app purchase code. Please update App purchase code in your profile") I have checked my purchase code several times and it is correct but the error persists, and I cannot leave my question there. I'm trying to create a customization for my Mobile App, but I still get an error and I can't order: https://ibb.co/k9b71zY I have also checked again and again my purchase code and there is no error. How can I request a customization for my Mobile App?October 5, 2020 at 1:39 pm #316108VeronicaModeratorhi, the delay in response due to support holiday make sure that it should be the APP purchase code, not the theme oneOctober 5, 2020 at 2:09 pm #316116nexSpectatorI did it twice! https://ibb.co/9NqcksQOctober 6, 2020 at 12:26 pm #316355VeronicaModeratorok I will create a topic manually please share content with usOctober 6, 2020 at 3:12 pm #316427nexSpectatorOk, What kind of content do you need? please be specific.October 7, 2020 at 5:55 am #316534VeronicaModeratorthe content which you want to use in your topic please share all the details which you want to provide in your topic so we can create your topic manuallyOctober 7, 2020 at 2:29 pm #316684nexSpectatorOk. I need create a customization for my Mobile App, so I can be able to get the .apk Every time that i want to create and order to do that I get this error message: https://ibb.co/k9b71zY But I triple check my purchase code and it's ok. So I need to know how can I create an order to customize my App Movil.October 8, 2020 at 7:51 am #316828Scott LangModeratorHi, Currently, the App is compatible with the only 3.x. Here is app purchase link https://codecanyon.net/item/wplms-learning-management-system-app-for-education-elearning/20632362 You will get a purchase code which is going to be enterOctober 8, 2020 at 2:11 pm #316971nexSpectatorHi, please read the problem to know the answer. I already have a purchase code,I already have an App! I need create a customization for my mobile app.. please read the others message. if it only works for version 3.0 then I need to go back to that version. Do you have a link where I can see the process of returning to that version?October 9, 2020 at 10:28 am #317198Scott LangModeratorHere are all the docs related https://wplms.io/support/article-categories/4-0/ https://wplms.io/support/knowledge-base/reverting-from-4-0-to-3-x/October 9, 2020 at 1:05 pm #317252nexSpectatorI did it, now I have the 3.0 version. But I still have the problem. I can't get a customization for my mobile app. Do I have to buy it again? This is your answer in your last respond about this problem. Please I need answer for this. I need start with the customization for the mobile app ASP can you help me to get the customization?October 12, 2020 at 1:17 pm #317758Scott LangModeratorHave you created the app customization topic here in our app forum https://wplms.io/app/app-customization/ 1- You need to create topic. if created already please share topic URL else create new one 2 - App customization payment to be confirm Please complete the payment of $19 on [email protected] on Paypal. Instamojo link : https://imjo.in/9Jw5Ca After payment shared your details on the forum we will share the requirement for the app build.October 14, 2020 at 1:33 pm #318273nexSpectatorThis reply has been marked as private.October 16, 2020 at 12:16 pm #318865Scott LangModeratorHi, Here is you new customization topic you can share details here https://wplms.io/forums/topic/app-customization-nex/October 17, 2020 at 5:17 pm #319157nexSpectatorThis reply has been marked as private.
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