None of our new users receiving email for verification in order to activate the account. Kindly help us fix the same .
Please go to wp-admin->LMS->settings->emails, try to disable the email and then check if the emails are sent or not. If the emails are sent then try to save the template for activation email and the forgot password template there.
We have tried doing that...but it's still not working. You can check the same at this link any one of the emails not coming. Our mail server is gmail and domain is godaddy.
http://prntscr.com/bcvx95
Okay have you checked if the forget password mails are sending out after disabling the wplms html emails ?
Also try enabling the html emails from wp-admin -> lms -> settings -> email options.
and then save the email template from email template in the same tab .
and then please create a activation email content from forgot password .
refer :
http://prntscr.com/bd0f75
We have done that but the problem remain the same http://prntscr.com/bd18b9. We are not receiving any kind of email whether activation or forgot password
is it because of buddypress email ????
Hi again guys. I'm having the same issue.
No one receives an activation email when registering for my site. Things I have tried:
1- Disabled HTML and tried to register <span style="color: #4b4d4d; font-family: Lato; font-size: 14px; line-height: 22px;"><span style="color: #333333; font-family: Georgia, 'Times New Roman', 'Bitstream Charter', Times, serif; font-size: 16px; line-height: 1.5;">(</span><span>wp-admin -> lms -> settings -> email options)</span>
</span>
2- Tried to send "Forgot Password" email. Failed, no email received.
3- Enabled and disabled HTML emails and tried the above. Failed, no email received.
4- Contacted my host (GoDaddy) and checked that things were working on that end. They said they set it all up and sent me 2 test emails which worked.
5 - Tried to register a new user after GoDaddy emails worked...Failed, no email.
Please help. A membership learning website is useless if members can't join. =(
Hi @ORM1,
Can you please share your site admin credentials and site url to check the issue at your end ?
PS :mark reply as private while sharing the credentials .
hi @
MassageTrainingSolutions,
Please try the solution mentioned in my above reply .
Refer screenshot :
http://prntscr.com/bd0f75
If above does not helps then please hsare your site admin credentials and site ulr to check the issue at your end too .
PS :mark reply as private while sharing the credentials .
Admin Credentials
Website: www.massagetrainingsolutions.com
Login: Steve
Password: 3059ShaverStreet519
user: mohit
PAss: Gulati@2016
Do let us know because of what the problem is coming so that we can debug ourselves these problems at our end.
Hi @MassageTrainingSolution,
We checked your site and tried to enable disable the wplms emails but none of that worked .
When i disabled the Forget passowrd email after disabling the wplms email template then i got to receive one email .
seems like there is an issue with your host and html emails .
Can you please contact your webhost aout this email issue .
Please also check if the woocommerce order confirmation email is sending out well in your site by making a dummy order .
Hi @ORM1,
Seems like you forgot to share your site url .
Please also check if the woocommerce order confirmation email is sending out well in your site by making a dummy order .
Hello @Alex
I have talked with my webhost twice now in regards to this issue. They assure me that there is nothing more they can do from their end, as it is all working from there.
Outgoing html emails are enabled.
Hi i checked the emails at your site and found that the content for plain text email in buddypress activate email was not provided .
refer :
http://prntscr.com/be9bx2
I added the content in it and activation emails begin to send .
Check screenshots in private reply .
Note here that there is a known issue that the buddypress emails does not sent in html format and are sent as plain text emails .
Forget password came in html as it is not form buddypess :
http://prntscr.com/be95hd
Budypress activation email :
http://prntscr.com/be9ap9
We are not receiving anything kindly check not even online orders as well...
.
