Elementor Issue

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  • #217239
    nex
    Spectator
    Hi, I'm trying to import the theme Demo5 with elementor but, nothing happen, I don't see any content. How can I fix this!? Thanks.
    #217431
    Mk
    Moderator
    Please update all plugins and theme to latest version 3.9.4. after that please follow this tip: https://wplms.io/support/knowledge-base/elementor-templates-for-demos/
    #217514
    nex
    Spectator
    I already have the last version 3.9.4 and I already followed those steps.. but I get the Demo5 Template in the "Templates" in Elementor, but, when I try to edit it, it show the "Record not found" message
    #217612
    Mk
    Moderator
    This reply has been marked as private.
    #217665
    nex
    Spectator
    Now you have an Admin access, you can login with the same user and password.
    #217666
    nex
    Spectator
    My web site is: https://soe.uagrm.edu.bo/
    #217702
    Mk
    Moderator
    This reply has been marked as private.
    #217843
    nex
    Spectator
    This reply has been marked as private.
    #217874
    Mk
    Moderator
    Thanks for credentials Nex. Sorry for the late reply. Actually, You created this topic on Saturday. And as you know Sunday was support's holiday day, I was unable to reply to your topic.
    Sir, I tried to import demo 5 with elementor and look like It's done. Please check at your end and reply. Thanks.
    #217994
    nex
    Spectator
    Hi, You did exactly what I did before.. I also can import and see the Demo 5 in the Elementor Templates. The problem is when I try to edit it. The ony message that I get is: "Record not found" https://ibb.co/6tqsw9j
    #218070
    Mk
    Moderator
    Well we have created the demos on elemeentor and simply exported them but it isnt working anymore . Its most probably related to elementor plugin itself . please refer : https://docs.elementor.com/article/227-undefined-error-while-loading-templates
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