Elementor not showing icons and some blocks in WPLMS

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Viewing 15 posts - 1 through 15 (of 22 total)
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  • #223953
    looksanddiy
    Spectator
    Hi everyone, I've recently purchased this theme, installed it in a brand new website and I'm building some course pages with Elementor. However I am facing several issues with Elementor / WPLMS. While I can see every block totally fine in the editor view, when I go to the preview or just navigate to the course in my academy, I cannot see some of them. For instance:
    • Icons are not displayed on icon lists.
    • Media carrousels are just invisible.
    • Some buttons are invisible.
    • Accordion lists cannot be expanded.
    I want to remark, Elementor works perfectly fine for the standard Wordpress pages. This only happens when I use it on post of type Course (I haven't checked more WPLMS post types for the moment). What could be happening? The versions I've installed are:
    • WPLMS: v.3.9.5
    • Elementor: v.2.6.8
    Thank you, Esther
    #224017
    logan
    Member

    Hello,

    Thank you very much for your feedback.

    I would like to request temporary access (wp-admin URL and credentials) in a private reply to your site to take a better look at the issue.  The information you will enter is private which means only you and I can see and have access to it.

    Note: please allow me if i find that your theme is not installed properly. i will reset and reinstall the theme again.(if installed incorrectly only then)
    #224100
    looksanddiy
    Spectator
    This reply has been marked as private.
    #224367
    looksanddiy
    Spectator
    Hi logan, Have you been able to investigate the issue? Thanks, Esther
    #224482
    logan
    Member
    This reply has been marked as private.
    #224505
    looksanddiy
    Spectator
    Thanks for your time logan. Just to add more info, I've noticed the Set Title Background does not work in my course pages either. Thanks again, Esther
    #224573
    logan
    Member
    This reply has been marked as private.
    #224595
    looksanddiy
    Spectator
    This reply has been marked as private.
    #224709
    logan
    Member
    Hello, Please share the screenshots with proper demarcation. so that I can try to fix them in one shot.
    if you want to change background image then your header style should be transparent. change this from wp-admin >> appearance >> customize >> header >> header style. it will add an option to all your pages, at the bottom of the page you can find an upload background option. you can set different background for different pages.
    if you want to set a global title background then goto wp-admin >> wplms >> header >> upload header background. it will be applied on all pages.
    #225287
    looksanddiy
    Spectator
    This reply has been marked as private.
    #225327
    logan
    Member
    This reply has been marked as private.
    #225447
    looksanddiy
    Spectator
    This reply has been marked as private.
    #225467
    looksanddiy
    Spectator
    This reply has been marked as private.
    #225555
    logan
    Member
    Hello, everything will be reset. I personally like demo 14. it has very clean and smooth. anyways let's go with demo 12.
    refer: http://prntscr.com/p4q7vd
    #225574
    looksanddiy
    Spectator
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 22 total)
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