Emails not functioning correctly

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  • #53695
    Hello, in setting up WPLMS I'm having issues with emails, namely: 1) When creating a new account, the account activation email sometimes doesn't send on activation. User has to go to login screen and then manually resend the activation email. 2) Despite changing the settings under LMS -> Settings -> Emails and Touch Points, the user isn't getting emails from WPLMS for Course Registration or the release of new Drip Feed content. I've gone through and activated the different email templates under Emails like activation and lost password, so at a loss for how to get these emails to send properly. Any help would be greatly appreciated. Thank you.    
    #53739
    Anshuman Sahu
    Keymaster
    1. In your statement " the account activation email sometimes doesn't send on activation " .That Sometimes indicates that this is not an issue with the code/theme .If there's an issue in the theme/code then it will not send emails for any user . This seems to be connected with your host .Please contact your webhost for this . 2. Please check if the activity streams component is enabled in from wp-admin -> settings -> Buddypress . The course subscribed emails are working fine for me when i checked this . please check : http://prntscr.com/bhhch3 Please try enabling the notification and messages for this and check if the notification and messages are also working or not ?
    #53829
    Thank you for the response re: point #1 I'll look into that. Regarding your second note, I checked and activity streams are enabled in Buddypress: http://prntscr.com/bhktbe But still no emails, I also checked and received a notification within the system for course registration, but no notice for the Drip Feed content release (and no email for either Course Registration or Drop Feed content release) http://prntscr.com/bhkvi7 Drip feed settings for Course: http://prntscr.com/bhkvth   Thank you for the help, it's working well I just need to make sure it's communicating with users via email, especially when new Drip Feed content is available. I can provide login information in a private post below this if that helps. Thanks, Ryan (Dharma Publishing)  
    #53832
    Login information [email protected] 108Dakinis#
    #53892
    Anshuman Sahu
    Keymaster
    Okay i checked your site for the touch points emails and found them to be working . Please check screenshots in a private reply . I also received activation email .
    #53893
    Anshuman Sahu
    Keymaster
    #53980
    Thanks Alex, I see that coming through but there's still no email or notifications coming for Drip Feed content release - am I missing something?  
    #53984
    Never mind, I think I just got an email notification for Drip Feed now - testing further but looks to be OK. Thanks!
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