error in student and instructor count

Home Forums Legacy Support Support queries Child Themes error in student and instructor count

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #16585
    derekchong
    Participant
    Hi, i have 100 instructors listed but i do not see any in the all users page. How do i fix this problem? Cheers!
    #16683
    H.K. Latiyan
    Participant
    Please try deactivating third party plugins and make sure all your plugins and theme is up to date.
    #17494
    derekchong
    Participant
    Hi, my plugins are: bbPress buddypress buddypress social connect layerslider WP vibe course module vibe Custom Types vibe shortcodes woocommerce WLMPS assignments <b>WPLMS CoAuthor Plus Add-On WPLMS Customizer Plugin WPLMS Dashboard WPLMS EventOn WPLMS Events </b><b>WPLMS Front End</b><b></b><i></i><u></u> can you kindly help me indentify which is the 3rd party plugin? All of them are updated.  
    #17582
    H.K. Latiyan
    Participant
    Please share the admin credentials with us to check the issue. PS: Mark your message as private while sharing the credentials.
    #17614
    derekchong
    Participant
    http://testandpractice.com/wp-admin Username: derekchong Password: zeoe4k7Gxjhyn
    #17734
    H.K. Latiyan
    Participant
    You have only 3 users in total and they are clearly seen in  frontend, refer: http://prntscr.com/9omjwx as well as in backend, refer: http://prntscr.com/9omkcv
    #17750
    derekchong
    Participant
    Hi Alex, I noticed it this morning as well. The count reduced to the correct amount. What magic did you do? Thanks!
    #17812
    H.K. Latiyan
    Participant
    It may be a cache issue. But now its working fine.
Viewing 8 posts - 1 through 8 (of 8 total)
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