Error Unable to acquire LMS API

Home Forums Legacy Support Support queries Setup issues Error Unable to acquire LMS API

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  • #296448
    RMA
    Spectator
    Since trying to update, I am now getting an error Unable to acquire LMS API. All courses were running fine until the update. I am now running 3.9.9.9 again.   How to fix this?
    #296463
    MrVibe
    Keymaster
    In the scrom package ? or the xapi ? The code base for capturing is same. How is the package embedded in the page ?
    #296474
    RMA
    Spectator
    Same as before. Scrom 1.2. nothing was changed only the upgrade. I have asked Hostgator server management to ensure that the <span style="color: #4b4d4d; font-family: Lato; font-size: 14px;">php version zipArchive php extension or module is</span>
    #296479
    RMA
    Spectator
    The courses in scorm 1.2 were working until the upgrade.
    #297072
    RMA
    Spectator
    Where is support???
    #297112
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    #297120
    RMA
    Spectator
    Alex, yes if noticed that new file upload does work but all previous courses loaded still give that error message "unable to acquire LMS API.."
    #297121
    RMA
    Spectator
    https://adraceu.com/unit/excel-2016-expert/?id=31704
    #297354
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    #297449
    RMA
    Spectator
    Alex, that did the trick. Thanks. I will start a new topic for file upload, the same score files that were uploaded now says "Please upload a Zip package with index.html file"
    #297452
    RMA
    Spectator
    Alex. Thanks. All is good. I went through past suggestions and increased the upload size. It appears that all Cpanel setting was reset during the reset fo the site to 3.9.9 Close ticket.
    #297587
    Jackson
    Blocked
    Dear Friend, Glad you’re enjoying the theme & support – thanks for using it! :slightly_smiling_face: Please write your review. I would really appreciate that! Here: https://themeforest.net/item/wplms-learning-management-system/reviews/6780226 If I can be of assistance, please do not hesitate to contact me again. Closing this topic.
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