Few Issues after upgrade to version 4.3 from 3

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Viewing 15 posts - 1 through 15 (of 20 total)
  • Author
    Posts
  • #380875
    Haider
    Participant
    Hi, I am requesting help with a few issues that we are having which are important for us to go live. Currently, the site is protected by one password which I will share in my reply. -Issue 1: When we click on any course inside the app it crashed the server and gives us 500 error. I test this many times and it will come back up in a few seconds (We didn,t have 500+ issues with version 3) or server resources. -Issue 2: We two paid plugins batches and the LMS bot are not getting new updates. (Both are activated) we heavily reply on batches to work. -Issue 3: We paid for a unit time tracking app that is not loading info in the dashboard -Issue 4: When we login to any user it loads the app profile twice
    #380876
    Haider
    Participant
    This reply has been marked as private.
    #380877
    Haider
    Participant
    This reply has been marked as private.
    #380935
    Haider
    Participant
    Hi, issue#1 I showed in the video is holding us from opening the site to members. can someone please make this evaluated?
    #380942
    Haider
    Participant
    This reply has been marked as private.
    #380945
    Anshuman Sahu
    Keymaster
    1 . This issue should be resolved with update of wplms plugin 1.8.3.1 . 2 . Well this is a know issue , you can download the latest wplms addon plugins from wplms.io .Once downloaded from the site the issue for updates will no longer appear . 3 . Hi in order to view the timings please add the new timing widgets with v4 added to the name of it in the instructor sidebar . 4 . well this is due to wp and vibebp login sync setting which is not necessary , you can deactivate it from wp-admin-> vibebp-> settings .
    #380946
    Anshuman Sahu
    Keymaster
    Please remember to clear all kinds of caches in your site after updating wplms plugin
    #380963
    Haider
    Participant
    This reply has been marked as private.
    #380964
    Haider
    Participant
    This is strange I updated the wplms plugin and now it is saying again that the plugin needs an update with same version
    #380974
    Haider
    Participant
    Any help with this issue we are kind of stuck due to 500 errors and wplms plugin is not updating, dashboard widget sections throwing errors.
    #380977
    MrVibe
    Keymaster
    Did you try manually updating the plugin ? download using the diresct link : https://wplms.io/verify-purchase/?purchase_code=WPLMS%20PURCHASE%20CODE&plugin=wplms.io/wplms_plugin.zip there seems a file permission issue, a function defined in the plugin shows as undefined which means part of the plugin may be in-accessible.
    #381054
    Haider
    Participant
    This reply has been marked as private.
    #381112
    Haider
    Participant
    This issue is resolved with new plugin updates please close this ticket
    #381127
    Anshuman Sahu
    Keymaster
    Well with the new updates vibebp 1.8.5.2 and wplms plugin 1.8.4 the 500 error on course view wont appear now . Second issue with login popup showing for blink of a second - well this is appearing because wordpress and vibebp logins systems are two different systems . when you login via wp and it redirects to app page , then on app page the api hit to login user to vibebp goes and when this hit is in process then it shows this popup . we can fix this but custom code : add this custom code in your wp-admin-> appearance -> customize - > custom css :
    Well with the new updates vibebp 1.8.5.2 and wplms plugin 1.8.4 the 500 error on course view wont appear now . 
    
    Second issue with login popup showing for blink of a second - well this is appearing because wordpress and vibebp logins systems are two different systems . 
    when you login via wp and it redirects to app page , then on app page the api hit to login user to vibebp goes and when this hit is in process then it shows this popup . we can fix this but custom code : 
    add this custom code in your wplms-customizer.php file in wplms customizer plugin : 
    
    
    .page-template-elementor_canvas.logged-in .login_popup_content{ display:none!important; } `
    #381137
    Haider
    Participant
    Thank you Alex the code worked. I am going to move some issues from this ticket to new tickets that we are facing after the upgrade.
Viewing 15 posts - 1 through 15 (of 20 total)
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