Home › Forums › Legacy Support › Support queries › Update Issues › Few Issues after upgrade to version 4.3 from 3
- This topic has 20 replies, 4 voices, and was last updated 2 years, 8 months ago by Veronica.
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March 1, 2022 at 4:37 am #380875HaiderParticipantHi, I am requesting help with a few issues that we are having which are important for us to go live. Currently, the site is protected by one password which I will share in my reply. -Issue 1: When we click on any course inside the app it crashed the server and gives us 500 error. I test this many times and it will come back up in a few seconds (We didn,t have 500+ issues with version 3) or server resources. -Issue 2: We two paid plugins batches and the LMS bot are not getting new updates. (Both are activated) we heavily reply on batches to work. -Issue 3: We paid for a unit time tracking app that is not loading info in the dashboard -Issue 4: When we login to any user it loads the app profile twiceMarch 1, 2022 at 4:39 am #380876HaiderParticipantThis reply has been marked as private.March 1, 2022 at 4:58 am #380877HaiderParticipantThis reply has been marked as private.March 1, 2022 at 2:35 pm #380935HaiderParticipantHi, issue#1 I showed in the video is holding us from opening the site to members. can someone please make this evaluated?March 1, 2022 at 3:16 pm #380942HaiderParticipantThis reply has been marked as private.March 1, 2022 at 3:35 pm #380945Anshuman SahuKeymaster1 . This issue should be resolved with update of wplms plugin 1.8.3.1 . 2 . Well this is a know issue , you can download the latest wplms addon plugins from wplms.io .Once downloaded from the site the issue for updates will no longer appear . 3 . Hi in order to view the timings please add the new timing widgets with v4 added to the name of it in the instructor sidebar . 4 . well this is due to wp and vibebp login sync setting which is not necessary , you can deactivate it from wp-admin-> vibebp-> settings .March 1, 2022 at 3:38 pm #380946Anshuman SahuKeymasterPlease remember to clear all kinds of caches in your site after updating wplms pluginMarch 1, 2022 at 5:13 pm #380963HaiderParticipantThis reply has been marked as private.March 1, 2022 at 5:38 pm #380964HaiderParticipantThis is strange I updated the wplms plugin and now it is saying again that the plugin needs an update with same versionMarch 1, 2022 at 11:51 pm #380974HaiderParticipantAny help with this issue we are kind of stuck due to 500 errors and wplms plugin is not updating, dashboard widget sections throwing errors.March 2, 2022 at 1:51 am #380977MrVibeKeymasterDid you try manually updating the plugin ? download using the diresct link : https://wplms.io/verify-purchase/?purchase_code=WPLMS%20PURCHASE%20CODE&plugin=wplms.io/wplms_plugin.zip there seems a file permission issue, a function defined in the plugin shows as undefined which means part of the plugin may be in-accessible.March 3, 2022 at 12:49 am #381054HaiderParticipantThis reply has been marked as private.March 3, 2022 at 3:06 pm #381112HaiderParticipantThis issue is resolved with new plugin updates please close this ticketMarch 3, 2022 at 4:11 pm #381127Anshuman SahuKeymasterWell with the new updates vibebp 1.8.5.2 and wplms plugin 1.8.4 the 500 error on course view wont appear now . Second issue with login popup showing for blink of a second - well this is appearing because wordpress and vibebp logins systems are two different systems . when you login via wp and it redirects to app page , then on app page the api hit to login user to vibebp goes and when this hit is in process then it shows this popup . we can fix this but custom code : add this custom code in your wp-admin-> appearance -> customize - > custom css :
.page-template-elementor_canvas.logged-in .login_popup_content{ display:none!important; } `Well with the new updates vibebp 1.8.5.2 and wplms plugin 1.8.4 the 500 error on course view wont appear now . Second issue with login popup showing for blink of a second - well this is appearing because wordpress and vibebp logins systems are two different systems . when you login via wp and it redirects to app page , then on app page the api hit to login user to vibebp goes and when this hit is in process then it shows this popup . we can fix this but custom code : add this custom code in your wplms-customizer.php file in wplms customizer plugin :
March 3, 2022 at 4:47 pm #381137HaiderParticipantThank you Alex the code worked. I am going to move some issues from this ticket to new tickets that we are facing after the upgrade. -
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