Header changes when creating templates

[Nuria_Sierra_Cruzado]

Hi! I have created some templates with elementor (product page, posts, etc) and, I don't know why, for those templates were not shown the header like the rest of the web (the design was changed )... For that reason, I create a header with elementor (exactly the same as the rest of the web) but only to assign it to those templates (which are the ones that caused a problem) ... The problem now is that in the headers created with elementor, the submenu is not displayed ( compare https://prnt.sc/1ur3nzl vs https://prnt.sc/1ur3q7l) ... So days ago I wrote to elementor support and after many comings and goings, at the end they tell me that there is an incompatibility between the theme and elementor and that I should contact you to solve the problem... All I want is for the header to be displayed correctly on the entire web. Thank you very much in advance!

[Veronica]

hi we need the URL for both pages so we can check this on your site

[Nuria_Sierra_Cruzado]

This reply has been marked as private.

[Veronica]

ok checking

[Veronica]

This reply has been marked as private.

[Nuria_Sierra_Cruzado]

Hi Veronica, I don't see that code in the css ... I don't know if you've already deleted it. but if so, the navigation submenu is still not displayed ... :( What could be happening? Thanks in advaced!

[Nuria_Sierra_Cruzado]

sorry, I forgot share the screenshot: https://prnt.sc/1vp3a9e

[Veronica]

hi here it is: http://prntscr.com/1vu9i13 looks like it is coming from the page builder it self on which you have created this

[Nuria_Sierra_Cruzado]

but I don't understand it ... We haven't set the "display: none". And if we create a new header, the same thing keeps happening. But, if we change the theme and try to create a header with elementor, everything works fine and the submenu is displayed ... It seems to be an incompatibility with the theme ... What can we do then so that the header looks correctly in all pages?

[Veronica]

hi for that we can do a thing that provide custom CSS for this if you want let us know please

[Veronica]

we have also created the Trello card https://trello.com/c/oYRyHMtD

[Nuria_Sierra_Cruzado]

Hi! what we want is the problem to be solved and so that the menu could be seen correctly all over the web, so if we fix it with a css, perfect

[Anshuman Sahu]

ok please add this custom css in your wp-admin -> appearance -> customize -> custom css :

.elementor-nav-menu--dropdown-tablet .elementor-menu-toggle, .elementor-nav-menu--dropdown-tablet .elementor-nav-menu--dropdown{
   
    opacity: 1 !important;
}

[Nuria_Sierra_Cruzado]

Hi Alex! Now it works correctly with your css. Thanks a million for the help! We close ticket! Yeah! ;)

[Veronica]

good to know this helps

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