Help with Certificates on exam

Home Forums Legacy Support Support queries Setup issues Help with Certificates on exam

Viewing 15 posts - 1 through 15 (of 50 total)
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  • #379263
    kubestudio
    Participant
    Hi, our site is a bit different than what your theme was build for and we haven't used many of its functions until now. For a new "master" we decided to use all the LMS power and we having some struggles to set it up to what we want. We would like to setup a Module that is made of several courses with several units each and at the end there should be an exam. Our students have been in the academy for as long as two years so many of them already have done the courses and we just need to be sure making them pass the exam. For that reason we would like to make the course ONLY requiere the EXAM to complete the course, and not have to mark as completed EVERY unit. We saw there is a way to setup 0-100% of requierement to complete, but that doesnt lets you choose wich one has to be complete in order to finish the course. Can you help with that? This is the course URL ( is blocked and will requiere you to login first and scroll down to the ORANGE Button that says YA DISPONIBLE ) https://www.jonhernandez.education/course/fotografia-y-composicion/ Credentials : Username: WPLMStest Password: 12345 As you can see basically our design doesnt has the "user area" we dont get users to have their own user area in your plugin as they have it on our payment plugin etc.. this leads to the next issue we have, We managed to setup a certificate that kind of works on the PDF generator, but we can't find a way for the user to download it. I assume they have a place to do so in the user area, and found an old topic where you gave some code to put it in a widget on other places of the web, Can you help us to achieve that ? because we tried codding that shortcode but couldnt get it to insert anywhere. At the moment if we click on the certificate after completing course we can right click and open in new window but a click just leaves a black screen and doesnt shows the certificate. We would just want that it downloads it to the user, no need to preview. Please let us know ASAP as this has to go live at the end of next week. Thanks
    #379344
    kubestudio
    Participant
    Hi can we please get support on that? we paid support just to solve this issue but time is ticking for us, we don't have much time to get this ready.
    #379389
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    #379507
    kubestudio
    Participant
    This reply has been marked as private.
    #379533
    kubestudio
    Participant
    Hello, sorry to be bothering but can we get an answer? we really runing out of time for this. you told us you working on it in the envato messages, but its not that complicated is it? the solution is been offered to others in the past...
    #379545
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    #379565
    kubestudio
    Participant
    Hey thanks for the help, how can we place that widget under the blue button on this screenshot? https://prnt.sc/26qgxrf i cant see the widget no matter where i place it. Thanks
    #379566
    kubestudio
    Participant
    Or is there any way that isnt through widget? we don't use side bars so im not sure widget is the best way, maybe with a Short code?
    #379567
    kubestudio
    Participant
    So basically we cannot see how to place the widget on that page, also the button should just generate and download the certificate for the user. If you could place it there would be great help. Also, we don't use users or teachers front end, Where in the admin of wordpress can i see the exams and assign manual certificates? in case we can't do the automatic option in time. So i make the user take the exam i do manually generate the certificate and send it to them, where in admin of wordpress can i do this? just as a backup plan in case we can't get this automatic stuff to work. Thanks!
    #379630
    Anshuman Sahu
    Keymaster
    You have place the certificate validator widget in "course sidebar" from wp-admin -> widgets. here you can assign certificate manually : https://prnt.sc/26r3n4y https://www.jonhernandez.education/course/fotografia-y-composicion/admin
    #379638
    kubestudio
    Participant
    Hi, we placed the shortcode there : https://prnt.sc/26rcncp Now we get this : https://prnt.sc/26rcogq i assume this VALIDAR button is to generate the certificate, but reality is it does nothing... it just refreshes the page and doesnt appears anywhere to download the pdf. Can you please look into it? really urgent we need it working by tomorrow :( thanks in advance
    #379644
    MrVibe
    Keymaster
    Please make sure the default certificate page is connected at wp admin - wplms - course manager - fallback certificate page This page should be a blank page with page template “certificate”, this page is responsible for validating certificate codes
    #379660
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    #379667
    kubestudio
    Participant
    Hi alex, thanks for your help but this is not what we asked for. i think you missunderstood us. We don't want the certificate to go with a validation code, we want them to be able to download the certificate directly from that page : https://www.jonhernandez.education/course/fotografia-y-composicion/ This validation thing is a backup plan, but makes our work very manual and we have over 2000 students, wich will load us with validating work. What we need is that they get this button : https://prnt.sc/26ryctg in the page where you now have the VALIDATE button. Can you please help us? we need to publish today
    #379712
    kubestudio
    Participant
    We tried adding this to have some sort of temporary solution where we do give the certificates manually but isnt working either https://wplms.io/support/knowledge-base/students-certificates-shortcode/ we really need support its been almost a week and we still on same point, we know you been working on it, but you not reading what we need to do. This validate certificate thing is not what we asked for. can you please solve our issue ?? we going live with the Exam tomorrow with like 400 candidates to examine themselves and WE NEED A SOLUTION Please.. we emailed you, we contact you through envato, here... we need some serious help. Wont take long but please contact us ASAP.
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