Home › Forums › Legacy Support › Support queries › Setup issues › I can’t get into the dashboard
- This topic has 70 replies, 3 voices, and was last updated 3 years, 8 months ago by Anshuman Sahu.
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February 18, 2021 at 4:37 pm #341070UsapukaSpectatorThis reply has been marked as private.February 19, 2021 at 3:40 pm #341286Anshuman SahuKeymasterThis reply has been marked as private.February 19, 2021 at 9:58 pm #341341UsapukaSpectatorHi Alex, I have been able to login to the site and update all the plugins and make the modifications you indicated. However the situation is similar to 1 month ago: I only have access to the BuddyPress settings from the Network Admin and from there I can't create new sites. From the main site and the newly created site there is no access to the BuddyPress settings, https://screencast-o-matic.com/watch/crnqrCSPsI. Time goes by and no matter how much I do what I am told the multisite does not work: please I need a definitive solution as soon as possible. Regards,February 20, 2021 at 3:35 pm #341494Anshuman SahuKeymasterI corrected that : to do that you need to goto network -> plugin -> deactivate buddypress for all network , then goto each individual site and activate the plugin . Currently we are getting error from wplms plugin in your site .I would recommend you to check properly for the each file and folder in our wp-conntent/plugins/wplms_plugin folder for file permissions . file permissions must be 644 and folder 755February 20, 2021 at 10:47 pm #341555UsapukaSpectatorHi Alex, All the file permissions are 644 and the foldes 755. My site is crashed what else can I do? Regards,February 22, 2021 at 2:37 pm #341830Anshuman SahuKeymasterI have checked this out but there are really strange error appearing related to files inclusions . We are checking this please provide some time .Ping back for a reminder .February 23, 2021 at 5:45 am #341916Anshuman SahuKeymasterHi the site is fixed the issue was that the Buddypress was not network activated as we needed directory in each site . But the vibebp and wplms plugins which are dependant on budypress were network activated causing error . So I network disabled vibebp and wplms plugins and activated them in each site individually .February 23, 2021 at 1:40 pm #342029UsapukaSpectatorHi Alex, I was able to login to the site without problem, I have updated the plugins, but I still can't create new sites: https://screencast-o-matic.com/watch/crn0IUW6tU Please confirm if I understood correctly: Buddypress, VibeBP and WPLMS plugins should be network disabled and activated them in each site individually? The rest of the plugins, can they be network enabled or is there any restriction or convenience? Regards,February 25, 2021 at 1:13 pm #342418Anshuman SahuKeymasterThese three plugin should NOT be network activated : Buddypress Wplms plugin Vibebp . all other vibebp and wplms plugins . Apart from the above all other plugins can be network activated providing that there authors has suggested to do that otherwise best practice is to activate plugin individually on each site .February 25, 2021 at 1:33 pm #342426UsapukaSpectatorHi Alex, Ok thank, the activation of the plugins is clear. Please how can we solve the creation of new sites: https://screencast-o-matic.com/watch/crn0IUW6tU Regards,February 26, 2021 at 1:40 pm #342606Anshuman SahuKeymasterReplied on another topic .February 26, 2021 at 3:07 pm #342635UsapukaSpectatorHi Alex, Here the problem seems to be different from the localhost, here the sites page opens without problem (I have uploaded the indexblank.php file anyway) and when I want to create a new site it gives error. Please take a look at: https://screencast-o-matic.com/watch/crn0IUW6tU. Thanks, regards,February 27, 2021 at 12:12 pm #342858Anshuman SahuKeymasterThis reply has been marked as private.February 27, 2021 at 12:21 pm #342864UsapukaSpectatorThis reply has been marked as private.February 27, 2021 at 12:22 pm #342865UsapukaSpectatorThis reply has been marked as private.
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