i can’t uploading XAPI Package to my site

[heonical]

i try uploading XAPI (Tin Can API) Package from articulate storyline ,but this message is appears to me "tus: invalid or missing offset value, originated from request (method: HEAD, url:https://****.info/wp-json/vbp/v1/user/upload_media_stean/swRy3D?upload, response code: 204, response text:, request id: n/a) i use wplms v4

[heonical]

i try upload it files by FTP but it is not appear in select existing package !

[heonical]

my package size is more than 250 m.b

[Anshuman Sahu]

Well nginx (or any other proxy) can easily mess with the upload procedure if they do not properly allow large requests. We need to check server response in this case , it might be returning some error instead of success . Can you please share site url and admin creds in private reply .

[heonical]

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[heonical]

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[Anshuman Sahu]

Well the issue could be related to caching or transients actually . We are using transient to store and validate the upload session . On js part we are using tus.io javascript to upload the file in parts . The initial api key to upload the file is not going properly in your site while this is working fine at our end .

[heonical]

Ok ... what i can do for uploading this file?

[heonical]

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[Anshuman Sahu]

what you can do is to upload the contents of the zip file in a folder in wp-content/package_uploads or wp-content/private_package_uploads folder in order to get the package to appears in select package dropdown till the issue with Tus upload fixes .

[heonical]

i uploaded zip file in: wp-content/package_uploads wp-content/private_package_uploads and file not appears in select package dropdown list can you help me to solve this problem ASAP

[heonical]

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[Anshuman Sahu]

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