Home › Forums › Legacy Support › Support queries › How-to & Troubleshooting › Installation and setup is not working
Tagged: broken, bugs, dummydata, installation, setup
- This topic has 16 replies, 3 voices, and was last updated 3 years, 1 month ago by Veronica.
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October 9, 2021 at 7:43 am #372403e_seam_handlersParticipantHi, I have tried all available options documentation to install and set up demo data almost all of them have one or the other issues can we connect on some skype/any desk/zoom to resolve this issue? I have multiple issues 1) Can not see Install wplms under dashboard despite installing wplms demo4 plugin and then activating theme (tried with reset / re-install all options) 2) I see broken desin in https://redolencebakery.com/wp-admin/themes.php?page=wplms-setup for some file permission of File Permissions CheckFailed 0775 themes/wplms/plugins 0- [Recommended] 0755 themes/wplms/assets 0775 I wonder how to set a permission to a folder that DOES NOT exist (Tried creating manually and setting the permissions asked here) well the list goes on after adding course apply to course is not working if I manually add a course and even google login has some errors but I assume a clean installation will help? cause I'm unable to perform any proper installation I wanted to check if you can help me with the same. I can share wp-login details in a private email/messageOctober 9, 2021 at 7:43 am #372404e_seam_handlersParticipantThis reply has been marked as private.October 10, 2021 at 9:44 am #372469MrVibeKeymasterAs expected the file permissions are incorrect. This file should be loaded on the page and it is landing on 404 pageOctober 10, 2021 at 9:44 am #372470MrVibeKeymasterThis reply has been marked as private.October 10, 2021 at 7:10 pm #372477e_seam_handlersParticipantWere you able to fix it? Do you need anything from me to check ? Server login or anything?October 10, 2021 at 7:22 pm #372478e_seam_handlersParticipantThis reply has been marked as private.October 11, 2021 at 12:28 pm #372519VeronicaModeratorhi learning center demo is installed on your site properly please checkOctober 11, 2021 at 1:06 pm #372545e_seam_handlersParticipantIt looks setup properly... let me test it. What was the exact issue?October 11, 2021 at 3:20 pm #372554e_seam_handlersParticipantThis reply has been marked as private.October 11, 2021 at 3:22 pm #372555e_seam_handlersParticipantThis reply has been marked as private.October 12, 2021 at 12:24 pm #372620VeronicaModeratorhi for the menu you can simply edit the menu section and add a new menu item there goto>>wp-admin>>appearance>>menus>>select the main menu and remove the extra test or simply remove this particular element and add a new one and then save it will be fixed and for firebase refer: https://www.youtube.com/watch?v=0h3oECa2JMg&t=3sOctober 12, 2021 at 1:40 pm #372629e_seam_handlersParticipantThis reply has been marked as private.October 13, 2021 at 12:18 pm #372701VeronicaModeratorhi 2: this is related to firebase configuration make sure you have followed the video properly and check this https://wplms.io/support/knowledge-base/setting-up-firebase-live-chat/October 18, 2021 at 2:44 am #372964e_seam_handlersParticipantI will check that once more : Can you tell me how to fix this: I have tried everything and is there a way to make this logo stay on top of the header menu like in desktop mode? https://ibb.co/LCrhFHS like here: https://ibb.co/v1czS4rOctober 18, 2021 at 11:45 am #372978VeronicaModeratorconfirm if you want something like this: http://prntscr.com/1wlu2s7
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