Installation and setup is not working

Home Forums Legacy Support Support queries How-to & Troubleshooting Installation and setup is not working

Viewing 15 posts - 1 through 15 (of 17 total)
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  • #372403
    e_seam_handlers
    Participant
    Hi, I have tried all available options documentation to install and set up demo data almost all of them have one or the other issues can we connect on some skype/any desk/zoom to resolve this issue? I have multiple issues 1) Can not see Install wplms under dashboard despite installing wplms demo4 plugin and then activating theme (tried with reset / re-install all options) 2) I see broken desin in https://redolencebakery.com/wp-admin/themes.php?page=wplms-setup for some file permission of File Permissions CheckFailed 0775 themes/wplms/plugins 0- [Recommended] 0755 themes/wplms/assets 0775 I wonder how to set a permission to a folder that DOES NOT exist (Tried creating manually and setting the permissions asked here) well the list goes on after adding course apply to course is not working if I manually add a course and even google login has some errors but I assume a clean installation will help? cause I'm unable to perform any proper installation I wanted to check if you can help me with the same. I can share wp-login details in a private email/message
    #372404
    e_seam_handlers
    Participant
    This reply has been marked as private.
    #372469
    MrVibe
    Keymaster
    As expected the file permissions are incorrect. This file should be loaded on the page and it is landing on 404 page
    #372470
    MrVibe
    Keymaster
    This reply has been marked as private.
    #372477
    e_seam_handlers
    Participant
    Were you able to fix it? Do you need anything from me to check ? Server login or anything?
    #372478
    e_seam_handlers
    Participant
    This reply has been marked as private.
    #372519
    Veronica
    Moderator
    hi learning center demo is installed on your site properly please check
    #372545
    e_seam_handlers
    Participant
    It looks setup properly... let me test it. What was the exact issue?
    #372554
    e_seam_handlers
    Participant
    This reply has been marked as private.
    #372555
    e_seam_handlers
    Participant
    This reply has been marked as private.
    #372620
    Veronica
    Moderator
    hi for the menu you can simply edit the menu section and add a new menu item there goto>>wp-admin>>appearance>>menus>>select the main menu and remove the extra test or simply remove this particular element and add a new one and then save it will be fixed and for firebase refer: https://www.youtube.com/watch?v=0h3oECa2JMg&t=3s
    #372629
    e_seam_handlers
    Participant
    This reply has been marked as private.
    #372701
    Veronica
    Moderator
    hi 2: this is related to firebase configuration make sure you have followed the video properly and check this https://wplms.io/support/knowledge-base/setting-up-firebase-live-chat/
    #372964
    e_seam_handlers
    Participant
    I will check that once more : Can you tell me how to fix this: I have tried everything and is there a way to make this logo stay on top of the header menu like in desktop mode? https://ibb.co/LCrhFHS like here: https://ibb.co/v1czS4r
    #372978
    Veronica
    Moderator
    confirm if you want something like this: http://prntscr.com/1wlu2s7
Viewing 15 posts - 1 through 15 (of 17 total)
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