Home › Forums › Legacy Support › Support queries › Setup issues › instructor doesn’t see the BBB meeting button until admins logins to the meetin
Tagged: bigbluebutton
- This topic has 20 replies, 3 voices, and was last updated 4 years ago by Veronica.
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November 14, 2020 at 8:36 am #324674wangeesa777ParticipantInstructor or students don't see the BBB meeting button until admins logins to the same meeting. Before the admin login, instructor or students see msg of "Moderator hasn't login to the meeting" How can i fix this issue. And also, Instructor can't create a meeting. At the moment only Admin can create bbb meeting.November 16, 2020 at 2:40 pm #324896wangeesa777ParticipantAny update on this plsNovember 17, 2020 at 7:38 am #324979wangeesa777ParticipantHi, Appreciate your quick response. this is a blocker at this moment for us.November 17, 2020 at 9:25 am #324995wangeesa777ParticipantI found the issue, why it asks moderator to join the session to start the meeting. it because when i create a new meeting through BBB it set as checked the "Wait for moderator to start meeting:" Even though you removed and edit the meeting by un-checking from "Wait for moderator to start meeting" it is not saving. Which means "Wait for moderator to start meeting:" saved as checked always. This is working fine before and this has happened after upgrade the BBB plugin. This a huge blocker for me at this time. Can you pls provide me a workaround until you fix this issue.November 17, 2020 at 9:32 am #324999wangeesa777ParticipantThis reply has been marked as private.November 17, 2020 at 2:31 pm #325081Scott LangModeratorIn 4.x we have added bbb meeting create from this panel :https://prnt.sc/vktbcf Here is the video to create and content with unit https://www.youtube.com/watch?v=kmIa8kfTxjA If you still get the issue please share your admin credential in private reply.November 17, 2020 at 3:07 pm #325093wangeesa777ParticipantThis reply has been marked as private.November 18, 2020 at 2:05 pm #325270wangeesa777ParticipantHi, Any update on this plsNovember 18, 2020 at 2:27 pm #325277Scott LangModeratorYour site is not yet migrated to 4.x, To use bbb you have to use this plugin wplms-bbb https://wordpress.org/plugins/bbb-wplms/ We recommend using 4.x migration to your site which is gets an update for issues. Currently, in 4.x we are using vibe-bbb to create meeting, refer this tutorial https://www.youtube.com/watch?v=kmIa8kfTxjA&feature=youtu.be Note: Also make sure to take a backup of your plugin then updateNovember 23, 2020 at 3:16 pm #326119wangeesa777ParticipantAs advised downloaded the latest version of wplms from my downloadable area and upgraded the site. However, then i found an issue that i can't update the courses anymore.(eg. course setting, curriculum etc) Then had to restore the back up to get it works agin. What was be the issue here.November 23, 2020 at 3:17 pm #326120wangeesa777ParticipantThis reply has been marked as private.November 24, 2020 at 1:08 pm #326248Scott LangModeratorok is this the issue with saving course in 3.x then please create a new topic here https://wplms.io/support/forums/forum/4-0-bugs-issues/migration-from-3-9-to-4-0/.Can be an issue with the migration problem. Also, make sure to share the related details like video and credentials in a private reply. I would recommend you to migrate to 4.x.There is multiple new features and enhance performance available,How to migrate to 4.x refer this https://wplms.io/support/knowledge-base/upgrading-wplms-to-4-0/ All articles:https://wplms.io/support/article-categories/4-0/November 28, 2020 at 4:19 am #326953wangeesa777ParticipantThis reply has been marked as private.November 28, 2020 at 4:20 am #326954wangeesa777ParticipantThis reply has been marked as private.November 28, 2020 at 12:27 pm #327025Scott LangModeratorIf you migrate to 4.0 then you have to use bbb setting like this Check this recorded video http://somup.com/cYXulr2eun The above video which you have been share is only works with 3.9 and updates are not releasing for this so it can have some bug. I'll recommend migrating to 4.x which has multiple features and new features are also in progress. Note: Migration does not mean just update the theme and plugin. To migrate to 4.x refer this article https://wplms.io/support/forums/forum/4-0-bugs-issues/migration-from-3-9-to-4-0/ For migration issue you can create topic here too https://wplms.io/support/forums/forum/4-0-bugs-issues/migration-from-3-9-to-4-0/
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