issue in creating new forum

Home Forums Legacy Support Support queries How-to & Troubleshooting issue in creating new forum

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  • #233759
    pradhan_2955
    Spectator
    I am facing an issue for crating a new forum from wp admin. getting error message as "WPLMS Course - Forum for Course : The site is experiencing technical difficulties. Please check your site admin email inbox for instructions." Screen shot is enclosed for your reference. https://prntscr.com/pyck6m The email which I received indicates that plugin Vibe Course Module. caught an error. again screen shot is enclosed for your reference. https://prntscr.com/pyckku Request your support in resolving the same.
    #233836
    logan
    Member

    Hello,

    i would suggest you to follow the following and check if it works??

    1. Please deactivate all installed 3rd party plugins.
    2. Delete browsers cache especially cache plugin.
    3. if any extra codes added by you then remove it.
    4. Re-save permalinks.

    deactivate everything other than wplms defaults then check if it works.

    if it does not work then share the admin URL and credentials in a private reply. I will check the issue.

    #233866
    pradhan_2955
    Spectator
    Thanks for the support, I will follow steps as suggested by you. However one update from my side is, it is working from instructor side. If an instructor is creating a forum in the course during course creation, then it is  getting created.
    #233921
    logan
    Member
    Hello, try and let me know. always share some screenshots of the issues for better solutions.
    Tip: For better support always share a screenshot: Please provide the proper screenshot, use https://prnt.sc/ to upload and share url of the screenshot. If you want to send us a video of the issue, use https://screencast-o-matic.com/ to upload and share URL of the video.
Viewing 4 posts - 1 through 4 (of 4 total)
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