Issues after 2.7 update

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Viewing 9 posts - 1 through 9 (of 9 total)
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  • #106386
    pacworks
    Spectator
    After the 2.7 update, I am unable to access courses/units/quizzes to make edits in the wp admin dashboard. I just noticed this, so it could be from any of the updates after 2.7. I cannot access anything under the LMS section to make edits. Thanks for your help in advance.
    #106387
    pacworks
    Spectator
    This reply has been marked as private.
    #106477
    Anshuman Sahu
    Keymaster
    Ok i was able to see the issue on your site . there is nothing much changes in theme update that can cause this issue . I noticed that your php memory limit is just 40 Mb which is way to low than we recommend (128 MB ) . So please contact your webhost and ask them to increase the php memory limit to atleast 128 MB  . If above does not resolves your issue then please share your server php error log (upload it somewhere online and share its link here) ,
    #106600
    pacworks
    Spectator
    This reply has been marked as private.
    #106726
    Anshuman Sahu
    Keymaster
    Well Im still seeing this in your http://site.com/wp-admin/index.php?page=wplms-systemhttp://prntscr.com/evyng7 and the errors in your error log  are clearly showing that the memory limit has not been increased  : check :  http://prntscr.com/evyodv Please also check your wp-config.php file for the memory limit value .
    #106835
    pacworks
    Spectator
    My host raised my php memory limit to 256mb. I checked the wp-config.php file and the memory limit was set to 40mb. I changed it to the recommended 128mb. It is now showing 128mb under System Status, but that didn't seem to fix the problem as I am still unable to access courses, units, quizzes, etc. I checked the error log, but there are no new errors since the ones I sent yesterday.
    #106839
    pacworks
    Spectator
    I just deactivated all of my plugins and noticed that I was able to access the posts and pages. I narrowed the problem down to my WooCommerce shipping plugins. These plugins were working fine before the WPLMS 2.7.x update, but I also realize that WooCommerce updated to 3.0 at the same time, so it may actually be a problem between WooCommerce and the shipping plugins. I just don't understand why the shipping plugins would be keeping me from accessing posts and pages that do not have anything to do with shipping.
    #106875
    This reply has been marked as private.
    #107474
    pacworks
    Spectator
    Thank you for your help. I was able to update the plugin and everything seems to be working as it should. I wasn't aware there was an update available until I started looking into the reason why this plugin was causing conflict. Usually, a notification shows up under the plugin prompting me to update, but this time, I actually had to go to the plugin website and redownload the latest version of the plugin.
Viewing 9 posts - 1 through 9 (of 9 total)
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