Home › Forums › Legacy Support › Support queries › Update Issues › Issues with migration from 3.9 to 4.0, 4.1
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- This topic has 33 replies, 2 voices, and was last updated 2 years, 6 months ago by Veronica.
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December 17, 2021 at 12:29 pm #376387antonio.comunixParticipantHi, we have a problem with updating the wlms. We tried to update 3.9 to 4.0 for a long time, which gave us many problems, we asked for help in some tickets but we continue with version 3.9 and version 4.0 half installed. We have followed the following tutorials and all of them have encountered a problem at some point during the update. In local and in a clone we have managed to carry out the migration, but in no case exactly like the videos that appear in the tutorials. https://www.youtube.com/watch?v=Q_x-HOMItL8&ab_channel=VibeThemes https://www.youtube.com/watch?v=KTT2a-L3F8o https://www.youtube.com/watch?v=TaoEywkSMY0&ab_channel=VibeThemes We have tried uninstalling the theme and installing a new version 4.0 We have tried uninstalling the theme and installing a new version 4.1 We have tried migrating from 3.9 to 4.0 We have tried migrating from 3.9 to 4.1 When we have finished the process but with failure or alterations in the process according to the tutorials. The loggending menu and profile Menu, any button you put always leads to the profile screen. If when pressing the button for example of course in the loggending menu, the url to which it goes is comunix.com/members-directory/user/#component=course The url that really works is comunix.com/members-directory/user/course/#component=course You have a clone of our page in which you could give access both at the FTP and Wordpress level so that they could study the problem and guide me in the steps to follow in order to carry out the correct migration on the production server. We need to maintain the aesthetics of the page and a similar operation when searching and evaluating students. I am waiting for your news, thanks for your attention, best regards.December 18, 2021 at 7:47 am #376412VeronicaModeratorhi please check this if installing fresh wplms4:https://www.youtube.com/watch?v=KTT2a-L3F8o if you are updating the theme then follow: https://www.youtube.com/watch?v=Q_x-HOMItL8 some tips: https://docs.wplms.io/installation/installing-wplms-on-a-fresh-wp-install https://docs.wplms.io/installation/upgrading-from-a-3.x-or-an-older-wplms-version. https://docs.wplms.io/installation/installing-wplms-on-an-existing-wordpress-site. https://www.youtube.com/user/VibeThemes/videos and also share details with us if you want us to check any issue on your site share proper details like video/screenshot to replicate the issueJanuary 4, 2022 at 11:50 am #377097antonio.comunixParticipantHello, the recommended tutorials (https://www.youtube.com/watch?v=Q_x-HOMItL8) but when I get to minute 11:20, the menu on the left does not automatically appear. Attachment screenshot.January 5, 2022 at 6:29 am #377151VeronicaModeratorhi not an issue if the screen is not reflecting the changes immediately go for the wp-admin>>vibebp>>settings>>BuddyPress and click on the reload navigation button the changes will reflect once you perform thisJanuary 5, 2022 at 10:23 am #377167antonio.comunixParticipantHello, first of all forgive my clumsiness, I cannot find the reload button according to your indications. BuddyPress" />January 6, 2022 at 7:25 am #377221VeronicaModeratorhi from here you will get the changes in profile menu: http://prntscr.com/267txfiJanuary 7, 2022 at 9:03 am #377298antonio.comunixParticipantHi The link does not appear any indication, I attach a screenshot of what appears when loading the web.January 8, 2022 at 7:25 am #377358VeronicaModeratorhi your screenshot is broken check this https://somup.com/c3Vji0Z6Hq this is what i have indicated in screenshot also if you share details with us we will perform the sameJanuary 13, 2022 at 11:14 am #377767antonio.comunixParticipantHello, in the previous ticket I asked what the button was since I have given it several times and the result is the same. It will not be used as an orientation but there are none in the profiles of the participants. Thank you very much for your help.January 15, 2022 at 5:54 am #377890VeronicaModeratorhi @antonio.comunix the issue is not clear with your previous message i am unable to get your point will be great if you can elaborate your issue and can share the recording so we can help you out with thatFebruary 1, 2022 at 10:48 am #379098antonio.comunixParticipantHello First of all sorry for the elapsed time. We have had problems accessing the forum after paying the subscription. I attach the video reproducing the error. All the best. https://vimeo.com/667213852February 2, 2022 at 9:13 am #379160VeronicaModeratorhi thanks for the video but we don't have credentials to check this issue please share details in a private reply in order to check thisFebruary 3, 2022 at 11:51 am #379262antonio.comunixParticipantThis reply has been marked as private.February 4, 2022 at 1:42 pm #379362VeronicaModeratorworking on your siteFebruary 4, 2022 at 1:45 pm #379363VeronicaModeratorhi on your site no profile layout is available that's why it is showing like this setting up a profile on your site...
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