Javascript issue FV Player

Home Forums Legacy Support Support queries How-to & Troubleshooting Javascript issue FV Player

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  • #239855
    Aminericher
    Spectator
    Hi, I am testing the FV Player with a video from the  website uploaded in our library. It is a new wordpress installation with just the necessary plugins to make WPLMS work. The video using FV Player is working in a normal post or page under other themes such as twentytwenty, and under wplms too. I have already set the option Disable ajax in Course unit load as checked. I have already set the option Load FV Flowplayer JS everywhere as checked. The video using FV Player is not working in the unit page. I have already tried the step 4  of the installation of the FV Player by checking template, giving this green answer: We also recommend you to open any of your videos on your site and see if you get a red warning message about JavaScript not working. FV Flowplayer script found: https://example.com/wp-content/plugins/fv-wordpress-flowplayer/flowplayer/fv-flowplayer.min.js?ver=7.4.9.727! jQuery library found: https://example.com/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp! I check the console by inspecting the browser but I found no error. As said the video doesn't play in the unit page alone and inside the course of course. Instad, it is showing this error: Admin JavaScript warning: I'm sorry, your JavaScript appears to be broken. Please use "Check template" in plugin settings, read our troubleshooting guide, troubleshooting guide for programmers or order our pro support and we will get it fixed for you. Any help please?
    #239856
    Aminericher
    Spectator
    This reply has been marked as private.
    #239860
    Aminericher
    Spectator
    Sorry the video using FV Player (free version) is not working in the unit page, inside the course the video is working.
    #239968
    logan
    Member
    please share the video of the steps you are following. once i replicate the issue i will troubleshoot this.
    Tip: For better support always share a screenshot: Please provide the proper screenshot, use https://prnt.sc/ to upload and share the URL of the screenshot. If you want to send us a video of the issue, use https://screencast-o-matic.com/ to upload and share the URL of the video.
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